Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Krystina Hernandez

Casa Grande,AZ

Summary

Detail-oriented individual with a versatile background in food and beverage service. Recognized for strong hospitality skills and effective problem resolution, ensuring high standards of service and cleanliness while enhancing overall guest experiences.

Overview

1
1
Certification
2
2
years of professional experience

Work History

Barista

Starbucks
Casa Grande, Arizona
08.2026 - Current
  • Delivered exceptional customer service to create memorable guest experiences.
  • Greeted customers and took orders for coffee drinks, food items, and other beverages.
  • Prepared high-quality beverages following established recipes and standards.
  • Operated espresso machines and equipment to ensure smooth service during peak hours.
  • Ensured cleanliness and organization of work area and equipment to maintain high standards.

Production Team Member

Superluxe Screen Printing
Phoenix, Arizona
10.2025 - Current
  • Conducted quality checks on printed items for consistency and accuracy.
  • Collaborated with team members to meet daily production goals.
  • Prepared and maintained workspace for efficient printing processes.
  • Collaborated with supervisors, co-workers, vendors, and customers to facilitate communication.
  • Cleaned work area regularly and checked for any potential hazards in the facility.

Trainer

Freddys Frozen Custard And Steakburger
Casa Grande, Arizona
09.2024 - 08.2025
  • Trained new team members on food preparation and customer service standards to ensure consistent quality.
  • Explained menu items and daily specials to improve customer engagement and satisfaction.
  • Collaborated with team to ensure timely service during peak hours.
  • Maintained cleanliness and organization of workstations and dining areas to foster a welcoming environment.

Cashier

Burger King
Casa Grande, Arizona
03.2024 - 09.2024
  • Processed customer transactions efficiently and accurately.
  • Managed cash register operations and balanced drawers to ensure accurate financial reporting.
  • Delivered friendly customer service to improve customer satisfaction and enhance overall dining experience.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Managed inventory by restocking supplies regularly.
  • Coordinated various tasks to support team efficiency and smooth operations.

Education

BBA - Elementary Education

Grand Canyon University
Phoenix, AZ
04-2028

High School Diploma -

Casa Grande Union High School
Casa Grande, AZ
05-2025

Skills

  • Espresso machine operation
  • POS system operation
  • Menu knowledge
  • Stock replenishment
  • Workspace organization
  • Customer engagement
  • Guest engagement
  • Employee training
  • Team collaboration
  • Problem resolution
  • Attention to detail
  • Communication skills

Certification

  • Food Handler

Timeline

Barista

Starbucks
08.2026 - Current

Production Team Member

Superluxe Screen Printing
10.2025 - Current

Trainer

Freddys Frozen Custard And Steakburger
09.2024 - 08.2025

Cashier

Burger King
03.2024 - 09.2024

BBA - Elementary Education

Grand Canyon University

High School Diploma -

Casa Grande Union High School
Krystina Hernandez