Krystina Roy
Pineville,LA
Summary
Results-oriented assistant manager with over 8 years of experience in store management. Skilled in conflict resolution and team collaboration, consistently driving improvements in customer satisfaction and operational efficiency.
Overview
8
8
years of professional experience
Work History
Assistant Manager
poboy express
Alexandria, Louisiana
09.2017 - Current
- Resolved customer complaints promptly, enhancing guest satisfaction and loyalty.
- Collaborated with team members to maintain a clean and organized dining area.
- Managed customer service inquiries and complaints in a timely manner.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Education
High School Diploma -
Grant High School
Dry Prong, LA05-2020
Skills
- Customer service
- Store management
- Service improvement
- Effective communication
- Problem solving
- Time management
- Leading teams
- Multitasking and organization
- Business development
- Task delegation
- Negotiation
- Marketing tactics
- Decision-making
- Problem-solving
- Employee scheduling
- Workload management
- Team building
- Money handling
References
References available upon request.
Timeline
Assistant Manager
poboy express
09.2017 - Current
High School Diploma -
Grant High School