Summary
Overview
Work History
Education
Skills
Leadership Experience
References
Timeline
Generic

Krystle Boccardi-Ward

Lucasville,Ohio

Summary

Reliable Area Manager successful at operating in high-volume, fast-paced environment. Skilled in leading teams to meet objectives on stringent timelines. Empowering leader with superior communication and collaboration abilities demonstrated over 15 years of management performance.

Overview

15
15
years of professional experience

Work History

District Manager/ Multi Unit Leader

Sonic Drive In
08.2018 - 01.2024
  • Supervise multiple locations to enforce high-quality standards of operation.
  • Located, developed, and promoted talented employees to cultivate collaborative and hardworking leadership team.
  • Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
  • Evaluated store performance regularly using data analysis tools to identify areas of improvement and implement targeted action plans for continuous growth.
  • Managed budget development process for the district, allocating resources effectively to drive growth while remaining fiscally responsible.

General Manager

Sonic Drive-In
01.2011 - 04.2016
  • Managed all aspects of daily operations, including managing budgets, inventory control, payroll and employee timekeeping
  • Interviewed, selected, developed, and maintained a strong team of motivated staff by providing ongoing training and development opportunities.
  • Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.
  • Effectively managed labor costs by monitoring productivity levels among staff members and making strategic scheduling decisions.

Assistant Manager

Sonic Drive In
01.2009 - 01.2011


  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Encourage multi-tasking, consistent communication, and a sense of urgency with the team I'm managing.
  • Supervised day-to-day operations to meet performance, quality and service expectations.

Education

Skills

  • Problem-solving
  • Recruitment and hiring
  • Human Resource Management
  • Time management
  • Inventory
  • Budgeting
  • Team Development

Leadership Experience

In a position of leadership, I'm constantly learning, growing, and adjusting my own styles to better lead individuals and their teams. Over many years in a leadership roll, I've learned to adapt and change my leadership style to fit individual personalities to be able to achieve company results. I encourage my teams of developing mangers to find their own style of leadership while maintaining my expectations and consistent improvement through continued coaching with positive feedback. 

References

  • Carolyn Cochran, General Manager, Sonic Drive In, Beckley, West Virginia, (304) 254-6779, (681) 220-4226
  • Ally McNeil, District Manager, Sonic Drive In, Ohio Area, (740) 250-3285
  • Dylan Hoyle, Former General Manager, Sonic Drive In, Maineville, Ohio, (513) 600-0970

Timeline

District Manager/ Multi Unit Leader

Sonic Drive In
08.2018 - 01.2024

General Manager

Sonic Drive-In
01.2011 - 04.2016

Assistant Manager

Sonic Drive In
01.2009 - 01.2011

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Krystle Boccardi-Ward