Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
GeneralManager

Krystle Brinkley

Sherwood,AR

Summary

A versatile server with outstanding bar and wait experience brings enthusiasm, dedication, and exceptional work ethic. Organized with strong time management skills. Detail-oriented and able to learn new tasks quickly and effectively. Hardworking Shift Leader gifted at reviewing team tasks to assure quality. Engaging and personable coach and employee trainer successful at maximizing team productivity. Consistently recognized for hard work, attention to detail and goal achievement.

Overview

17
17
years of professional experience

Work History

Shift Leader

Burger King
01.2021 - 06.2023
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
  • Coordinated with vendors to ensure timely delivery of products while maintaining strong professional relationships.

Twin Peaks Girl/Bartender

Twin Peaks
07.2015 - 03.2020
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

Bartender/Server Trainer

Bar Louie
05.2010 - 02.2015
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.

Lead Server Trainer

Texas Roadhouse
09.2006 - 02.2011
  • Increased staff retention through effective communication and fostering a positive work environment.
  • Maintained up-to-date knowledge on industry trends and best practices in order to continually update training methods.
  • Oversaw the implementation of new menu items, ensuring proper training on ingredients and preparation techniques.
  • Taught staff how to deliver outstanding service to every customer without sacrificing profit objectives.
  • Coordinated section assignments for optimal coverage during peak dining hours, minimizing wait times for guests.
  • Consistently met or exceeded sales targets by motivating team members to upsell menu items strategically.

Education

Dental Assistant Ceritfication - Dental Assisting

Eastern College of Health Vocations
Little Rock, AR
12.2010

High School Diploma -

North Little Rock High School
North Little Rock, AR
05.2005

Skills

  • Team Leadership
  • Customer service focus
  • Flexible Schedule
  • Staff education and training
  • POS System Operation
  • Inventory Counts
  • Sales and Upselling
  • Shift Paperwork Completion
  • Professional Appearance
  • Quality control assurance

Affiliations

  • Delta Zeta Sorority

Timeline

Shift Leader

Burger King
01.2021 - 06.2023

Twin Peaks Girl/Bartender

Twin Peaks
07.2015 - 03.2020

Bartender/Server Trainer

Bar Louie
05.2010 - 02.2015

Lead Server Trainer

Texas Roadhouse
09.2006 - 02.2011

Dental Assistant Ceritfication - Dental Assisting

Eastern College of Health Vocations

High School Diploma -

North Little Rock High School

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Krystle Brinkley