Summary
Overview
Work History
Education
Skills
Timeline
Generic

Krystle Little

Orange Park,FL

Summary

Dynamic Business Analyst with a proven track record at ICE, specializing in optimizing the LoanSphere Invoicing tool and enhancing business processes. Skilled in data analysis and fostering team collaboration, I have effectively formulated guidelines boosting invoicing accuracy. My expertise in Microsoft Office Suite and workflow analysis has driven significant improvements in KPI tracking and business efficiency.

Overview

21
21
years of professional experience

Work History

Business Analyst

ICE
Jacksonville, Fl
08.2010 - 11.2024

Expert in adjusting settings for the LoanSphere Invoicing tool.

Activate and deactivate vendors

Formulated precise guidelines to ensure accurate invoicing.

Assistant Manager

Ross Dress for Less
Jacksonville, FL
03.2008 - 07.2010
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.

Assistant Store Manager

Charlotte Russe
Jacksonville, Fl
09.2003 - 01.2008
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.

Education

NA -

Jacksonville University
Jacksonville, FL

Skills

  • Data analysis
  • Requirements gathering
  • Team collaboration
  • Microsoft Office Suite
  • User acceptance testing
  • Business process improvement

Timeline

Business Analyst

ICE
08.2010 - 11.2024

Assistant Manager

Ross Dress for Less
03.2008 - 07.2010

Assistant Store Manager

Charlotte Russe
09.2003 - 01.2008

NA -

Jacksonville University
Krystle Little