Krystle Retana

• Maintained positive and healthy client relationships, contributing to an increase in client retention by effectively connecting clients with personal trainers.

• Attracted new audiences to the business, enhancing brand visibility and client engagement through strategic communication and PR initiatives.

• Specialized in nurturing client connections, supporting business growth and success by fostering strong consumer relationships.

• Demonstrated exceptional customer service skills by effectively communicating children's behaviors to parents, ensuring clear and respectful interactions.

• Managed the care of children aged 3 months to 11 years, showcasing strong responsibility and patience in high-stakes situations.

• Developed strong organizational skills by maintaining a safe and engaging environment for children, contributing to a positive experience for both children and parents.

• Excelled in a fast-paced environment, enhancing multitasking skills and maintaining focus under pressure, ensuring efficient service delivery.

• Navigated stressful situations with ease, contributing to a positive and productive work atmosphere, and improved customer satisfaction rates.

• Developed strong organizational skills by managing multiple tasks simultaneously, leading to improved operational efficiency.

• Delivered exceptional customer service, ensuring a positive shopping experience during peak holiday seasons, contributing to increased customer satisfaction.

• Maintained a positive attitude and high level of efficiency in a fast-paced retail environment, effectively managing high customer volumes during Christmas, Black Friday, and Valentine’s Day.

• Enhanced organizational skills by managing multiple tasks simultaneously, ensuring smooth store operations and a positive shopping experience for customers.