Krystyna Rivera
Linden
Summary
Skilled cannabis industry professional ready to lead and enhance retail operations. Experienced in inventory management, customer service, and product knowledge. Strong emphasis on team collaboration and adaptability to changing needs ensures reliable performance. Known for fostering positive environment and achieving results.
Overview
1
1
year of professional experience
Work History
Lead Budtender
Plantabis
Rahway, NJ
05.2025 - 05.2026
- Educated customers on cannabis strains, products, and consumption methods to enhance overall experience.
- Managed inventory levels and product displays to ensure optimal store presentation and availability.
- Assisted in training new budtenders on product knowledge and customer service best practices.
- Processed transactions efficiently while maintaining accuracy in cash handling and point-of-sale operations.
- Addressed customer inquiries and resolved issues promptly to foster positive relationships and repeat business.
- Developed strong relationships with vendors, negotiating favorable terms for purchasing bulk inventory items.
- Implemented efficient cash handling procedures, maintaining accurate financial records and minimizing discrepancies.
- Maintained a clean and organized retail space, contributing to a positive shopping experience for customers.
Front Desk Receptionist
Plantabis
Rahway, NJ
05.2025 - 05.2026
- Assisted in maintaining reception area, creating welcoming environment for visitors and clients.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Completed all tasks in compliance with company policies and procedures.
- Handled assignments independently with good judgement and critical thinking skills.
- Operated multi-line telephone system to answer and direct high volume of calls.
- Routed incoming mail and messages to relevant personnel without delay.
- Worked effectively in fast-paced environments.
- Learned and adapted quickly to new technology and software applications.
Education
No Degree - Diagnostic Medical Sonography
Union County College
Cranford, NJ05-2029
Skills
- Strong work ethic
- Customer service expertise
- Staff training and development
- POS system operation
- Discussing cannabis
- Teamwork and collaboration
- Reliable and responsible
- Attention to detail
- Honest and dependable
- Time management abilities
Accomplishments
Consistently recognized as a top performing budtender by achieving high sales numbers and winning cash incentives for outstanding performance and customer engagement. I enjoy challenging myself to improve every day, exceed goals, and stay competitive in a fast paced environment.
Timeline
Lead Budtender
Plantabis
05.2025 - 05.2026
Front Desk Receptionist
Plantabis
05.2025 - 05.2026
No Degree - Diagnostic Medical Sonography
Union County College