Desired Job Title
Sales AgentWork Type
Full TimeLocation Preference
On-SiteLocation: Jacksonville, USA
Open to relocation: No
Open To Work
Keith M. Southwood
Jacksonville,USA
Work Preference
Summary
Strategically developed and implemented plans to expand customer bases while achieving high standards in customer satisfaction. Consistently averaged 75 policies monthly and led sales contests, demonstrating strong technical knowledge and effective communication skills to secure new business and retain existing clients.
Overview
1
1
Certification
33
33
years of professional experience
Work History
Sales Agent
John Beck Insurance Inc.
Jacksonville, Fl
01.2023 - 08.2026
- Engaged clients to assess insurance needs and preferences.
- Provided accurate policy information and quotes to potential customers.
- Matched customers with appropriate automobile insurance coverage for vehicle, personal injury, and property damage.
- Processed policy applications and renewals with efficiency and accuracy.
Substitute Teacher
Kelly Services and ESS
Jacksonville, FL
10.2014 - 12.2022
- Managed classroom activities and maintained student engagement during lessons.
- Implemented lesson plans provided by full-time teachers effectively.
- Supported students in learning activities by collaborating with teachers and administrators in Duval County School System.
- Supervised students during lunch and recess to ensure safety and order.
Health Insurance Sales Consultant
Florida Blue
Jacksonville, FL
09.2018 - 11.2018
- Sold health insurance to customers in Jacksonville market, utilizing company techniques to create a comfortable environment for processing new and retention sales contracts during the 2018 Open Enrollment period.
- Provided insurance sales and service, along with health education and care consulting.
- Guided clients through insurance options and plan selections.
- Educated customers on policy benefits and coverage details.
- Conducted needs assessments to tailor insurance solutions.
Life Insurance Agent
State Securities, Comp.
Jacksonville, FL
01.2015 - 03.2016
- Focused on the Florida State Employee Market, leveraging proven selling techniques and company practices to create enjoyable insurance buying experiences. Collaborated with the area manager and independently exceeded $50,000 in first year sales production (twice), ranking first in the state.
- Developed personalized insurance plans based on individual client assessments.
- Assisted clients in evaluating life insurance options and benefits.
- Conducted client meetings to discuss policy details and needs.
Correctional Probation Officer
Florida Department of Corrections
Jacksonville, FL
12.1993 - 12.2013
- Conducted home and office visits, performed on-site drug testing, and prepared detailed investigations for sentencing authority, resulting in recommendations for graduated punishment or rehabilitative sanctions. Attended regular training sessions and maintained certifications to ensure compliance with departmental standards.
- Oversaw offenders during scheduled meetings to ensure compliance with probation terms.
- Performed home visits to evaluate offenders' compliance with probation conditions.
- Prepared detailed reports on offender progress and behavior.
Education
Master of Science - Criminology and Criminal Justice
Florida State University
Tallahassee, FLBachelor of Science - Criminology
Florida State University
Tallahassee, FLSkills
- Insurance sales
- Policy recommendation
- Needs assessment
- Risk assessment
- Client retention
- Client relationship management
- Sales forecasting
Certification
- Property and Casualty
- Real Estate Agent
- Exceptional Student Education
- Life, Health and Annuity
- Probation Officer
- Police Officer
- Security Officer
Timeline
Sales Agent
John Beck Insurance Inc.
01.2023 - 08.2026
Health Insurance Sales Consultant
Florida Blue
09.2018 - 11.2018
Life Insurance Agent
State Securities, Comp.
01.2015 - 03.2016
Substitute Teacher
Kelly Services and ESS
10.2014 - 12.2022
Correctional Probation Officer
Florida Department of Corrections
12.1993 - 12.2013
Master of Science - Criminology and Criminal Justice
Florida State University
Bachelor of Science - Criminology
Florida State University