Ksenia Isaak

Company Overview: Rentokil Terminix Brand

• Promoted to Product Manager within one year
• Led the product lifecycle of four business lines, driving $34M in annual revenue
• Spearheaded sales process optimization projects, resulting in a 7% sales increase in 2024
• Developed and implemented a stage-gate process to enhance product launches
• Managed product roadmaps, aligning market insights with company objectives
• Collaborated cross-functionally with Sales, Marketing, Finance, Procurement, and IT

• Promoted within one year from Business Support Coordinator to Associate Product Manager
• Played key role in medical and healthcare product launches, contributing to a 23% increase in manufacturing unit sales in 2019
• Designed and delivered product training programs for Sales and Marketing teams
• Represented the manufacturing unit at key medical and healthcare conferences across the U.S
• Led product lifecycle management and business development for medical device components manufacturing

• Rapid promotion due to exceptional leadership and customer service skills
• Managed a team of 10, handled scheduling, training, and operational oversight
• Consistently recognized for excellence in customer service and teamwork

• Managed high-value client relationships for Europe leading online trading company
• Maintained 95%+ customer satisfaction through excellent communication and problem-solving
• Provided service to Russian- and English-speaking clients across Europe and North America

• Led the transition of branch operations from customer service-focused to sales-driven
• Managed and trained a team of 11 employees, improving sales and performance
• Twice awarded Best Branch in Central Russia for Sales and Service