Refugee Resettlement Case Worker, adept in cross-cultural communication and proficient in Dynamics Case Management System. Successfully developed individualized resettlement plans, facilitating community integration and connecting clients to essential services. Exceptionally sensitive and dedicated worker, with a strong empathy for a wide variety of refugees. Recognized for effective management in complex situations and maintaining comprehensive documentation to ensure client progress.
- Conducted thorough assessments of refugees' needs and goals to develop individualized resettlement plans.
- Connected clients with essential services like employment, healthcare, education, and social support.
- Maintained accurate and confidential case records
- Maintained ongoing contact with clients, monitored their progress, and addressed any emerging issues.
- Facilitated community integration and social networking.