JIGNA SHAH
Deer Park,NY
Summary
Skilled Accounts Receivable Specialist with 25 years of experience in the daily collections of high volume Accounts Receivable department. Adept in managing all customer disputes and resolving discrepancies. Proficient in developing internal reports to capture data for reporting and monthly close activities.
Overview
28
28
years of professional experience
Work History
Accounts Receivable Specialist
Ultimate Care Management
Ronkonkoma, NY
09.2021 - 12.2023
- Generate age analysis and maintain up-to-date billing system using PointClickCare System.
- Investigate and resolve customer queries.
- Perform account reconciliations including bank reconciliations.
- Monitor customer account details and other irregularities.
- Review AR aging to ensure compliance.
- Collect data and prepare monthly metrics.
Senior Financial Analyst
Charles H. Greenthal Management
Long Island City, NY
06.2018 - 07.2021
- Oversee bookkeeping including AR, AP and General Journals to maintain positive cash flow using MDS system.
- Manage mortgage, property tax and insurance payments as per the due date.
- Verify the validity of contractual agreements and work-performed invoices and handled all payments to subcontractors and outsourced professional services.
- Read and interpret commercial Leases for completeness and accuracy. Prepared Lease Abstractions / Lease Deliverables for each lease.
Lease Administrator and Property Manager
Murray H. Miller Management
Carle Place , NY
05.1999 - 06.2018
- Property manager for residential and Assistant Manager for commercial properties.
- Managed accounts receivable for 175 accounts in commercial and residential properties year-round.
- Prepared A/R status reports, Variance Report, Annual Budgets, re-forecasting Budgets, Handled collection calls, followed up with letters and notices and upon failure to comply or cure, coordinated with legal/counsel, communicated with tenant to discuss Settlement Agreements and calculated operating cost for the legal notices, dealing with attorneys and testifying in court on behalf of the firm.
- Occasionally handle other cross-functional office duties such as recruiting, interviewing and training new office staff, organizing meetings and replenish inventory of office supplies.
Chargeback Manager
Travel Impressions
Farmingdale, NY
04.1996 - 05.1999
- Implemented new department called Chargebacks (within 6 months of working for the company) in order to collect disputed charges from credit card companies and successfully had the charges reversed or collected from costumers.
- Discovered various ways to handle chargebacks and successfully collected over $100,000 in profit within the first three months.
- Collaborated with the Collections department by communicating with customers to correct issues regarding disputed charges.
- Increased company cash flow by training new staff members to efficiently document and implement information received when communicating with major credit card companies for business expenses.
Accounts Receivable Representative
Travel Impressions
Farmingdale, NY
10.1995 - 04.1996
- Matched orders with invoices and recorded required information.
- Performed various accounts receivable functions, handled cash receipts posting, updated cash flow reports and researched chargebacks and write-offs.
- Monitored customer account details to minimize or rectify non-payments, delayed payments and other irregularities.
- Handled various forms of transactions including payments made via credit card, fax, checks and cash.
Education
Computerized Office Skills Diploma -
Suburban Technical School
Hempstead, NY06.1995
Bachelors of Commerce - Finance And Accounting
Sir K.P. College
Surat, India04.1992
Skills
- Compiling Data
- Monitoring Expenditures
- Research and Data Analysis
- Expense and Revenue Analysis
- Data Interpretation
- General Ledger Journal Entry
- Report Preparation and Presentation
- Analyzing Residential & Commercial Leases
Timeline
Accounts Receivable Specialist
Ultimate Care Management
09.2021 - 12.2023
Senior Financial Analyst
Charles H. Greenthal Management
06.2018 - 07.2021
Lease Administrator and Property Manager
Murray H. Miller Management
05.1999 - 06.2018
Chargeback Manager
Travel Impressions
04.1996 - 05.1999
Accounts Receivable Representative
Travel Impressions
10.1995 - 04.1996
Computerized Office Skills Diploma -
Suburban Technical School
Bachelors of Commerce - Finance And Accounting
Sir K.P. College
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