Kuan Yao

Cultivated relationships with clients and stakeholders to enhance collaboration.

• Supported vendor and influencer partnerships by negotiating agreements and coordinating gifting, creative briefs, sample shipping, deadlines, and final deliverables.

Monitored performance metrics for campaigns and affiliate programs.

• Monitored affiliate programs and campaign performance through Google Workspace and analytics tools, ensuring alignment with quality standards and brand fit.

Developed visual content strategies for social media platforms.

• Created lifestyle concepts and curated photo and video content for Instagram, TikTok, and Facebook using Canva and CapCut.

Optimized user experience on online storefront through strategic merchandising.

• Updated online storefronts, organized product listings and specification files, and improved customer navigation.

External Stakeholder Management

• Supported key opinion leader engagement across cardiology, rheumatology, hematology, nephrology, general surgery, and infectious disease, maintaining 30–40 monthly interactions.
• Conducted KOL mapping and fostered relationships with new key external stakeholders for launch planning.
• Coordinated foreign speaker visits for local medical society symposiums, enhancing KOL engagement and strengthening stakeholder relationships for product launches.

Fostered international scientific exchanges by inviting foreign speakers to local medical society symposiums, promoting knowledge sharing and collaboration.

• Facilitated strategic planning sessions with cross-functional teams to align on launch strategies and optimize resource allocation.
• Developed and executed medical execution plans by consolidating in-field insights for rare metabolic, immunology, and transplant products. Won the local company-wide brand plan award in 2022.
• Successfully secured inclusion of a compassionate use program in Taiwan.
• Hosted advisory boards & medical science education meetings before the product launch.

Established strong scientific relationships with pulmonologists and rheumatologists in Taiwan.

• Developed and executed an MSL scientific engagement plan by gathering insights via KOL mapping & engagements. Won the local company-wide patient centricity award for the respiratory brand plan in 2020.
• Conducted advisory board and pre-launch medical educational events to provide medical education to pulmonologists, rheumatologists, and radiologists.
• Cultivated relationships with external stakeholders to drive collaborative initiatives.
• Facilitated scientific exchanges and speaker development through targeted sponsorship initiatives.
• Coordinated international speaker engagements within local medical societies to enhance educational outreach.
• Developed up-to-date scientific materials and utilized omnichannel platforms (automatic email, LINE messenger) for effective medical communication & digital engagement.

Supported generation of real-world evidence through trial management.

• Acted as primary liaison in developing a non-interventional trial, overseeing 26 sites in Taiwan.

• Cultivated relationships with biopharmaceutical companies to advance joint oncology diagnostic test initiatives.
• Collaborated with Taiwanese oncologists to facilitate partnership development and enhance research collaboration.
• Supported client outreach across academic and healthcare sectors to establish research collaborations and identify strategic business opportunities.

• Contributed to research on foodborne pathogens through whole-genome sequencing (WGS) and SNP typing.
• Prepared sequencing libraries for Illumina, PacBio, and Oxford Nanopore platforms.
• Completed DNA isolation, quantification, quality control, and library preparation for multiple platforms.
• Assisted in assembly of 200+ bacterial genomes, providing data to public databases, including NCBI GenomeTrakr Network.
• Facilitated publication of 20+ journal articles.