Kulinda Silva
CITY NATIONAL BANK, BRANCH OPERATIONS CENTER
San Francisco,CA
2026
years of professional experience
Accomplished, results-driven Treasury Manager / Client Relationship Manager / Business Development Manager with years of expertise in treasury management sales, client relationship management, managing complex commercial real estate closing transactions, legal negotiations, and strategic relationship development. Proven success in leading high-value commercial transactions including CMBS, bridge, construction, mezzanine, and syndicated loans. Skilled in navigating legal, regulatory, and operational challenges, with a strong track record of client retention, revenue generation, and cross-functional leadership.
Experienced with overseeing complex operational functions and implementing process enhancements. Utilizes leadership skills to drive team collaboration and meet organizational benchmarks. Knowledge of strategic planning and resource management for optimal operational performance.
Work History
Operations Manager
Client Manager
Treasury Management Sales Officer / Business Development
9 Years 9 Months- Strong business development and negotiating skills, emphasizing the development of sales strategies.
- Thorough knowledge of banking services, bank operations and current market trends.
- Strong understanding of automated treasury management systems.
- Demonstrated successful Treasury Management Sales and Relationship Management skills.
- Oversaw client portfolios with deposit and treasury service and consistently achieved targets.
- Managed Sales Associates, trained and mentored associates in Treasury Sales, process efficiency, and closing best practices and increased customer satisfaction.
- Consistently achieved sales targets through strategic prospecting, relationship management and cross-selling bank Cash Management, payment liquidity and fraud prevention solutions.
- Accomplished, results-driven Treasury Manager / Client Relationship Manager / Business Development Manager with years of expertise in treasury management sales, client relationship management, managing complex commercial real estate closing transactions, legal negotiations, and strategic relationship development.
- Proven success in leading high-value commercial transactions including CMBS, bridge, construction, mezzanine, and syndicated loans.
- Skilled in navigating legal, regulatory, and operational challenges, with a strong track record of client retention, revenue generation, and cross-functional leadership.
- Comprehensive knowledge of cash management, customer service issues and overall bank operations ability to creatively resolve client concerns.
- Consulted with business to deliver customized cash management, payment, liquidity and fraud prevention.
- Drove business growth by acquiring new commercial clients and expanding existing TM relationships.
Relationship Manager- Client Success Manager
9 Years 7 Months- Managed strategic client relationships to drive customer satisfaction, retention and revenue growth.
- Resolved high-complexity client issues, ensuring compliance with regulatory requirements.
- Effective management skills to include planning, budgeting, and people management.
- Conducted daily overdraft and wire monitoring; identified cross-sell opportunities to boost profitability objectives.
- Proactively build strong client relationships by serving as the primary point of contact.
- Collaborate with cross-functional teams to identify client needs, deliver strategic solutions, and resolve issues efficiently.
Education
Bachelor of Arts - Economics, International Business
Skills
Microsoft Office Suite
Salesforce
Legal Drafting
Commercial Real Estate Closings
Legal Documentation & Negotiation
Treasury Services & Cash Management
CMBS
Syndicated & Participated Loans
Cross-functional Team Leadership
Risk Mitigation & Regulatory Compliance
Business Development & Client Retention
Audit Compliance
Accomplishments
- Secured over $2B in loans and managed complex funding strategies.
- Spearheaded successful closings across multiple property types and jurisdictions.
- Developed and implemented enhancements to internal legal processes and documents.
- Delivered consistent audit compliance with a 100% pass rate.
Timeline
Treasury Management Sales Officer / Business Development
WELLS FARGO BANK, NA
07.2015 - 04.2025Read More
Relationship Manager- Client Success Manager
12.2005 - 07.2015Read More
Operations Manager
CITY NATIONAL BANK, BRANCH OPERATIONS CENTER
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Client Manager
WELLS FARGO Regional Commercial Banking
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San Francisco State University
Bachelor of Arts from Economics, International Business
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