KULJIT KAUR

• Direct daily operations for a transportation company overseeing 43 drivers and 6 dispatchers.
• Led hiring, onboarding, coaching, performance evaluations, promotions, disciplinary actions, and employee development to enhance team capabilities.
• Oversee payroll, employee timekeeping, staffing levels, and workforce planning.
• Lead hiring, onboarding, coaching, performance evaluations, promotions, disciplinary actions, and employee development.
• Planned fuel purchasing strategies by monitoring market trends to optimize costs and improve resource allocation.
• Coordinate customer inventory management to ensure timely deliveries and prevent shortages.
• Develop operational procedures that improve productivity and communication across departments.
• Built strong customer relationships while resolving complex service issues to ensure customer satisfaction and retention.
• Ensure compliance with DOT regulations, company policies, and safety standards.
• Collaborate with executive leadership on operational planning and business growth initiatives.

• Coordinated transportation and delivery schedules to ensure timely service for commercial customers.
• Coordinated transportation and delivery schedules for commercial customers.
• Managed inventory and product availability across multiple locations.
• Monitored transportation costs and contributed to budget management efforts.
• Resolved shipping discrepancies and addressed customer service concerns to maintain satisfaction.
• Maintained shipment documentation and logistics records.

• Managed residential installation projects from scheduling to completion, ensuring timely delivery and customer satisfaction.
• Coordinated contractors, vendors, and customers to achieve project deadlines and enhance communication.
• Maintained inventory and ordered materials to support project timelines and resource availability.
• Delivered exceptional customer service while resolving project issues.

• Enforced campus parking regulations, ensuring compliance and accurate documentation.
• Guided students and visitors on parking policies and procedures, enhancing their understanding and experience.
• Maintained detailed records and prepared reports to support effective parking management.

GPA: 3.6