Kumba Nyarkoa Nyang
Dumfries,VA
Summary
Versatile professional with extensive experience in front desk operations, legal support, and customer service. Proven ability to manage client interactions effectively while ensuring efficient task execution. Committed to creating positive experiences through strong communication and organizational skills.
Overview
1
1
year of professional experience
Work History
Receptionist
Easy After School Haven
06.2024 - 08.2024
- Maintained an organized reception area and ensured that all guests were attended to promptly.
- Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
- Assisted with enrollment of new students.
- Handled customer inquiries and complaints, providing timely and appropriate solutions.
Legal Secretary
Adjin-Mensah & Associates
Accra, Ghana
06.2023 - 08.2023
- Organized case files by creating and maintaining document filing systems for easy retrieval of information.
- Welcomed clients to the office in a friendly and professional manner while providing support to attorneys as needed.
- Answered incoming calls from clients and attorneys to provide assistance or route calls to appropriate personnel.
- Assisted in maintaining department attorney personnel files with utmost confidentiality.
Forex Trader
Afrique Investments Ltd
Accra, Ghana
06.2023 - 08.2023
- Assessed various currencies performance against each other by analyzing their correlations over time.
- Communicated regularly with colleagues regarding developments in global capital markets.
- Discussed ideas and strategies to improve operational efficiency, adding value and aiding business performance for continuous improvement.
- Developed and maintained relationships with customers and assisted in generating sales opportunities.
Education
High School Diploma -
Forest Park High School
Woodbridge, VA05-2024
Criminal Justice
Virginia Commonwealth University
Richmond, VASkills
- Customer service excellence
- Effective communication
- Attention to detail
- Multitasking and prioritization
- Ability to work under pressure
- Time management and organization
- Professional demeanor
Dr. Doris Yaa Dartey Foundation-Member
- Supports community outreach initiatives focused on public health and youth empowerment
- Engagement of donors and stakeholders to support the foundation's mission and programs
- Organize advocacy events that promote breast cancer awareness
Timeline
Receptionist
Easy After School Haven
06.2024 - 08.2024
Legal Secretary
Adjin-Mensah & Associates
06.2023 - 08.2023
Forex Trader
Afrique Investments Ltd
06.2023 - 08.2023
High School Diploma -
Forest Park High School
Criminal Justice
Virginia Commonwealth University
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