Achieved significant sales growth at Hooked Sushi Restaurant by mastering beverage preparation and upselling, demonstrating a strong work ethic and exceptional customer service. Excelled in fast-paced environments, enhancing guest engagement and satisfaction. Skilled in food and beverage pairings, contributing to menu development with innovative dishes and seasonal ingredients.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Server
Hooked Sushi Restaurant
Avon, CO
03.2023 - 04.2024
Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
Increased sales significantly by upselling higher-end products to customers.
Server
Beaver Creek Chophouse
Avon, CO
11.2020 - 04.2024
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Cultivated warm relationships with regular customers.
Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Line Cook
Park Hyatt Beaver Creek Resort And Spa
Avon, CO
06.2019 - 06.2020
Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
Prepared food items such as meats, poultry, and fish for frying purposes.
Checked food temperature regularly to verify proper cooking and safety.
Increased kitchen productivity by keeping tools organized for easy access when needed.
Mastered various cooking techniques, broadening menu offerings and introducing innovative dishes.
Contributed to menu planning and development, incorporating seasonal ingredients for optimal freshness and taste.
Education
Bartender Certification - Bartending
American Bartenders School
New York, NY
05.2024
Bachelor Of Applied Science - Hospitality And Tourism Management Studies
Bcchtms
Mumbai India
05.2018
Skills
Strong Work Ethic
Exceptional customer service
Cash Handling
Guest Engagement
Hospitality service expertise
Beverage Preparation
Food and beverage pairings
Front-of-house display creation
Wine service
Wine pairing knowledge
Food and Beverage Service
Certification
Alcohol awareness training
Timeline
Server
Hooked Sushi Restaurant
03.2023 - 04.2024
Server
Beaver Creek Chophouse
11.2020 - 04.2024
Line Cook
Park Hyatt Beaver Creek Resort And Spa
06.2019 - 06.2020
Bartender Certification - Bartending
American Bartenders School
Bachelor Of Applied Science - Hospitality And Tourism Management Studies