Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kunj Sheth

Orland Park,IL

Summary

At Happy Bites, I spearheaded initiatives that significantly reduced food waste, enhancing profitability. My leadership in operations management and exceptional customer service fostered a culture of innovation and efficiency. By focusing on cost control and fostering team collaboration, I successfully implemented strategies that improved customer satisfaction and financial performance.

Overview

2
2
years of professional experience

Work History

General Manager of Food Service

Happy Bites
Tinley Park, IL
07.2022 - Current
  • Reduced food waste through better inventory management and portion control, leading to increased profitability.
  • Increased customer satisfaction by implementing effective staff training and performance management programs.
  • Managed financial aspects of the business including budgeting, forecasting, cost analysis, and profit maximization strategies.
  • Developed strong working relationships with cross-functional teams to better serve the needs of customers.
  • Identified opportunities for process improvement, implementing changes that led to better customer experiences.
  • Provided company information and policies to customers upon inquiry and answered questions via phone, email, or online chat.

Education

Business Administration

Moraine Valley Community College
Palos Hills, IL
02.2025 - Current

Diploma -

Theodore Roosevelt High School
Chicago, IL
06.2022

Skills

Operations Management

Cost Control

Creativity and Innovation

Marketing and Promotions

Customer Service

Exceptional customer service

Timeline

Business Administration

Moraine Valley Community College
02.2025 - Current

General Manager of Food Service

Happy Bites
07.2022 - Current

Diploma -

Theodore Roosevelt High School
Kunj Sheth