Kurnal Singh
Sacramento,CA
Summary
Dynamic server with extensive wine knowledge and exceptional customer service skills, honed at The Firehouse Restaurant. Skilled in strategic food pairings, and consistently exceeding sales targets. Recognized for enhancing guest experiences, and maintaining responsible beverage service.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Dining Room Server/ Special Events Lead
The Firehouse Restaurant
Sacramento, CA
10.2021 - Current
- Displayed enthusiasm for menu offerings and stayed updated on daily specials.
- Took and processed customer orders accurately within designated timeframes.
- Recommended menu items and specials to optimize guest satisfaction and increase profits.
- Ensured courteous service by quickly attending to guest needs and requests.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Promoted additional sales through effective suggestions for appetizers and drinks.
- Verified age eligibility of customers for alcoholic beverage purchases through ID checks.
- Managed POS transactions efficiently, maintaining accuracy in billing processes.
- Conducted opening and closing tasks, preparing dining area for service readiness.
Dining Room Server
Il Fornaio Restaurant
Sacramento, CA
01.2024 - 05.2024
- Showcased enthusiasm for menu offerings, and stayed updated on regional specials.
- Accurately processed customer orders, ensuring prompt and courteous service.
- Explained the significance and promoted the sales of select Italian wines and dishes to our patrons.
- I consistently topped sales charts and customer satisfaction ratings during my time there.
Education
Level 1 Sommelier Certfication - Food And Beverage
Court of Master Sommeliers
Santa Barbara, CA01-2024
Bachelor of Science - Biology
American River College
Sacramento, CA06-2025
Skills
- Wine expertise
- Customer Service Excellence
- Sales Strategy
- Effective communication
- Menu recommendations
- Attention to detail
- Team collaboration
Certification
- CMS Level 1 Sommelier Certification
- SafeServe Certification
- ABS certification
Languages
English
Native/ Bilingual
Hindi
Professional
References
References available upon request.
Timeline
Dining Room Server
Il Fornaio Restaurant
01.2024 - 05.2024
Dining Room Server/ Special Events Lead
The Firehouse Restaurant
10.2021 - Current
Level 1 Sommelier Certfication - Food And Beverage
Court of Master Sommeliers
Bachelor of Science - Biology
American River College
Similar Profiles
Jeret TillerJeret Tiller
Lead Server/Bartender at The Firehouse RestaurantLead Server/Bartender at The Firehouse Restaurant
Heather EddyHeather Eddy
Host at The Firehouse RestaurantHost at The Firehouse Restaurant
GABRIELLA JOHNSONGABRIELLA JOHNSON
Special Events Sales Coordinator at The Firehouse RestaurantSpecial Events Sales Coordinator at The Firehouse Restaurant
Kyle AndersonKyle Anderson
Warehouse Associate at Lineage Logistics LLCWarehouse Associate at Lineage Logistics LLC
Ruben Frausto JrRuben Frausto Jr
Maintenance Technician III at AmazonMaintenance Technician III at Amazon