Ryan Marsh
Costa Mesa,CA
Summary
Knowledgeable Server with solid background in providing exceptional dining experiences. Demonstrated ability to ensure guest satisfaction and maintain high standard of service. Proven track record in multitasking and managing fast-paced environment with professionalism and efficiency.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Dining Room Server/Private Events Server
Five Crowns Restaurant
06.2021 - Current
- Demonstrated hospitality and customer service while greeting tables
- Explained details for new menu items and daily specials
- Utilized wine and food pairing knowledge to upsell items
- Worked in dining room and private party service settings
- Processed cash, credit card, and gift card transactions securely using POS software
- Maintained knowledge of current menu offerings, ingredients, preparation methods, and dietary restrictions
Server/Manager
Billy's at the Beach Restaurant
01.2003 - 01.2020
- Listened to guest needs and responded promptly for personalized service
- Delivered food and beverages promptly to customers
- Communicated professionally with customers, colleagues and supervisors
- Explained details for new menu items and daily specials
Skills
- Effective Upselling Strategies
- Customer Engagement
- POS System Operation
- Wine Knowledge
Certification
WSET Level 2 Certification
Timeline
Dining Room Server/Private Events Server
Five Crowns Restaurant
06.2021 - Current
Server/Manager
Billy's at the Beach Restaurant
01.2003 - 01.2020
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