Kurstin Rodriquez
Garland ,TX
Summary
Dynamic sales professional with a proven track record at Global Exchange Vacation Club, excelling in customer relations and problem-solving. Recognized for tailoring solutions that significantly enhanced client satisfaction. Adept in Microsoft Excel and committed to quality assurance, ensuring exceptional service and operational efficiency.
Overview
5
5
years of professional experience
Work History
Sales Representative
Global Exchange Vacation Club
09.2024 - Current
- Addressed client concerns promptly, resulting in enhanced satisfaction levels.
- Tailored solutions to individual needs, achieving consistently high customer satisfaction ratings.
- Exceeded sales targets through effective planning and goal setting.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Lead Bartender
TGI Fridays
07.2021 - 07.2024
- Resolved customer complaints promptly and professionally, preserving positive relationships between the business and its clientele.
- Upsold daily specials and beverage promotions to exceed daily sales goals.
- Trained new bartenders on company policies, drink recipes, and customer service best practices to maintain consistent performance across the team.
Lead Bartender
Uno Mas
05.2020 - 08.2021
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
Education
Barbers License -
Dallas Blends Barber School
Dallas, TX04.2023
Wylie High School
Wylie, TX05.2015
Skills
- Customer relations and service
- Interpersonal communication
- Attention to detail
- Time management
- Independent work
- Word processing
- Problem solving
- Quality assurance
- Microsoft Word
- Microsoft Excel
Timeline
Sales Representative
Global Exchange Vacation Club
09.2024 - Current
Lead Bartender
TGI Fridays
07.2021 - 07.2024
Lead Bartender
Uno Mas
05.2020 - 08.2021
Barbers License -
Dallas Blends Barber School
Wylie High School