KURT SMITH
Savannah,GA
Summary
Smoothly direct general managers carrying out operations to achieve demanding production goals, schedules and budget targets. Driven leader with excellent analytical, decision-making and project management abilities. Maintain employee focus and achieve quality targets with hands-on supervision. Reliable and successful at operating in a high-volume, fast-paced environment.
Overview
14
14
years of professional experience
Work History
Area Manager
Boston Market
Golden, CO
10.2017 - Current
- Maintaining scheduling, controlling labor costs
- Responsible for hiring, training, and developing management
- Direct and coach management on food cost, controlling inventory
- Analyze weekly P&L statements and direct weekly directional meetings with management to discuss results
- Communicate daily with supervisor to discuss goals and results
- Identify opportunities and address them and maximize profits
- Plan, implement and monitor regional operational strategy Set goals and objectives for stores in your area Oversee operations to ensure efficiency Set up and monitor store KPIs Ensure compliance with company's policies and operational guidelines Deal with customers' complains Identify operational bottlenecks and suggest solutions for improvement Create reports for upper management
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals
- Supervised 9 location salaried managers, assets, maintaining contractual, compliance and reporting requirements for all areas and assets
General Store Manager
Shell Gas
Charleston, SC
11.2014 - 09.2017
- Responsible for hiring, training and developing management and team members
- Conducted daily bank deposits, conducted daily inventory
- As directed, conduct weekly team members
- Analyze weekly P&L statements
- Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements
- Coordinated weekly conferences with store associates to communicate sales and customer service goals
- Developed new store location from ground up by hiring and training efficient team
- Rotated merchandise and displays to feature new products and promotions
Security Forces K9
United States Air Force
Montgomery, AL
11.2010 - 07.2013
- Worked daily with canine partner preventing smuggling of drugs and bomb material
- Guarded and securing over $2.5billion in assets and equipment
- Subject matter expert on security and weapon safety
Education
BBA - Business Administration And Management
Schiller International University
Largo, FL09.2019
High School Diploma -
Towers High School
Decatur, GA05.2010
Skills
- Coach
- Hiring
- Inventory
- Meetings
- Policies
- Safety
- Scheduling
- Strategy
- Supervisor
- Staff training
- Relationship building and management
- Area management
- Controlling costs
Timeline
Area Manager
Boston Market
10.2017 - Current
General Store Manager
Shell Gas
11.2014 - 09.2017
Security Forces K9
United States Air Force
11.2010 - 07.2013
BBA - Business Administration And Management
Schiller International University
High School Diploma -
Towers High School
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