Kurtis Raddatz

• A-do-it-all service and repair business
• Researched trends and current innovations to determine competition and develop competitive pricing points.
• Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
• Trained new employees on proper protocols and customer service standards.
• Rave reviews from all clients, 0 spent on advertising. Referrals for back to back business.
• Interacted well with customers to build connections and nurture relationships.
• Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
• Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.

• Recording studio and mobile DJ Business
• Communicated closely with clients to determine music styles best suited for wedding, bar mitzvah or other events.
• Adjusted music plans based on crowd preferences and mood.
• Worked with clients to determine requirements for each party or event.
• Used controllers and mixers to mix and sample music.
• Installed, operated and maintained audio and video equipment at venues.
• Proven ability to develop and implement creative solutions to complex problems.

• Established and maintained quality control standards.
• Conducted needs assessments to identify gaps in performance and develop targeted learning solutions.
• Developed and led group training courses to align with corporate sales and service goals.
• Achieved top performance by strategically adapting to rapidly changing, competitive environment.
• Managed recruitment, training and development for highly effective sales team.
• Developed job-specific competencies and performance standards.

Computer science has its benefits, however, I decided to pursue my passion for music and have not completed this degree yet. Part of the condition to change majors was that I had to get all “A's” in every class. I reached that goal, and am proud of that fact. I plan to go back and finish this degree by

Learned the art of recording, producing, and marketing music and the talent that performs it. By far my favorite education to date. Achieved 4.0, perfect attendance, and interned for Annex studios upon completion of the program.