Kush Bhakta
Santa Ana,CA
Summary
Engaging Sales Associate committed to providing outstanding customer service and maximizing sales. Focused on team support and customer relationship building. Persuasive and friendly individual poised to consistently exceed performance standards and sales targets.
Overview
3
3
Languages
11
11
years of professional experience
Work History
Certified Pharmacy Technician
CVS Pharmacy
Tustin, CA
06.2025 - Current
- Support prescription pickup and drop-off services while answering routine customer questions clearly and professionally.
- Verify customer information and route requests to the appropriate pharmacy team member for follow-up.
- Maintain organized counter areas and keep required materials ready for daily pharmacy operations.
- Communicate refill status updates to customers with a service-oriented and professional tone.
Pharmacy Technician
Alliance Pharmacy
Anaheim, CA
01.2025 - 03.2025
- Processed 30 prescription requests per shift while maintaining timely pharmacist handoff and clear documentation.
- Reviewed written prescription and refill requests for completeness and accuracy before routing them for pharmacist review.
- Retrieved medications from shelves based on physician orders and delivered them promptly for pharmacist verification.
- Prepared bulk medications by counting, pouring, and filling bottles with prescribed doses before labeling.
- Verified drug labels, documents, and packages to support accurate dispensing and professional customer service.
Pharmacy Technician (Extern)
OSO Home Care
Irvine, CA
12.2024 - 12.2024
- Verified patient information against medical records to support safe, accurate medication preparation.
- Filled daily medication orders and entered prescription data into the system to keep pharmacy workflows moving.
- Prepared prescription bottle labels and dispensed medications with careful attention to accuracy.
- Followed workplace safety rules and customer confidentiality standards while handling medications and records.
- Communicated clearly with team members to support accurate order handling and dependable daily service.
Assistant Manager
Lids Locker Room
Santa Ana, CA
07.2021 - 07.2023
- Delegated daily tasks to team members to improve productivity and keep work moving efficiently.
- Partnered with the store manager to develop sales and profit strategies aligned with business goals.
- Enforced company policies and procedures to strengthen operational consistency across departments.
- Coached team members with constructive feedback to build confidence and raise day-to-day productivity.
- Completed opening, closing, and shift change duties to maintain consistent store standards each day.
Guest Advocate
Target
Santa Ana, CA
08.2019 - 12.2019
- Processed payments accurately and provided receipts, proper bills, and change to guests.
- Resolved guest complaints promptly and brought concerns to completion with a calm, professional demeanor.
- Greeted guests, answered inquiries, and reinforced service standards across the front counter.
- Answered phones, routed calls to the appropriate staff, and kept communication clear for guests.
- Maintained a positive guest experience through genuine, enthusiastic interactions throughout each shift.
Front Desk Receptionist
Wagon Wheel Motel
Santa Ana, CA
06.2015 - 05.2019
- Processed payments, issued receipts, and provided correct bills and change to customers.
- Welcomed patrons at the front desk and guided them through the check-in process with friendly conversation.
- Answered incoming calls and coordinated with staff to fulfill customer requests quickly.
- Greeted visitors, shared information, and directed them to the appropriate personnel.
- Entered customer data into reservation systems and updated records to reflect room changes.
Education
Certificate - Pharmacy Technician
American Career College
Anaheim, CA03.2025
Associate of Arts - Psychology
Fullerton College
Fullerton, CA12.2023
High School Diploma -
Tustin High School
Tustin, CA05.2019
Skills
- Customer Service
- Professional Demeanor
- Verbal/Written Communication
- Service-Oriented
- Relationship Building
- Payment Processing
- Merchandise Display
- Meeting Deadlines
- Display Setup
- Promotional Support
Languages
English
Native/ Bilingual
Spanish
Limited
Gujarati
Full Professional
Education and Training
other,false,other,other
Timeline
Certified Pharmacy Technician
CVS Pharmacy
06.2025 - Current
Pharmacy Technician
Alliance Pharmacy
01.2025 - 03.2025
Pharmacy Technician (Extern)
OSO Home Care
12.2024 - 12.2024
Assistant Manager
Lids Locker Room
07.2021 - 07.2023
Guest Advocate
Target
08.2019 - 12.2019
Front Desk Receptionist
Wagon Wheel Motel
06.2015 - 05.2019
High School Diploma -
Tustin High School
Associate of Arts - Psychology
Fullerton College
Certificate - Pharmacy Technician
American Career College