KV Kimberly Vail
Ocala,FL
Summary
Seasoned service professional with 20 + years experience. I have worn many hats in the food and beverage industry, enjoying them all. Thorough knowledge of ligure, beer and wine, and able to suggest pairings to enhance the guest experience. Adept at working in high volume situations while maintaining great customer service. Guest / Team relations Knowledge of drink recipes Food handler certified Able to work in a fast paced environment while multi tasking Quick to pick up POS system
Overview
10
10
years of professional experience
Work History
Bartender/ Server
The Villages
01.2023 - 09.2023
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Bartender/ Server
FMK Management
09.2013 - 01.2023
- Took guest drink and food orders at the bar, and or tables
- Worked high volume shifts
- Incresed the number of regular customers by building good relations and suppling great customer service
- Was a KEY- acting as Manger on many occasions throughout my carreer
- Traind new hires to serve food and beverages.
Education
Bachelors of Computer Science - Computer Science
Rasmussen
Skills
- Beverage Preparation
- Food Service
- Payment Processing
- Basic Accounting
- Health Codes Compliance
- Aloha POS
- Wine and Liquor Knowledge
- Staff Training
Timeline
Bartender/ Server
The Villages
01.2023 - 09.2023
Bartender/ Server
FMK Management
09.2013 - 01.2023
Bachelors of Computer Science - Computer Science
Rasmussen
Similar Profiles
Billy LackeyBilly Lackey
Quality Control Inspector at The VillagesQuality Control Inspector at The Villages
HEATHER MURPHYHEATHER MURPHY
Benefits Specialist at The VillagesBenefits Specialist at The Villages
Kathy McLintockKathy McLintock
Realtor Sales Associate at The VillagesRealtor Sales Associate at The Villages
Courtney L. WoodCourtney L. Wood
Marketing Coordinator at The VillagesMarketing Coordinator at The Villages
Yahmar ThompsonYahmar Thompson
Sales Associate at Hollister Co.Sales Associate at Hollister Co.