Ky Jones
Los Angeles,CA
Summary
A personable recent graduate with proven time management and collaboration skills developed from theatre, sporting, and volunteer activities. Strong interpersonal skills enhanced by confidence and communication abilities. Understanding employable skills, the importance of working as a team, learning from others, and growing professionally. Is Looking for employment in a position that requires a dedicated, young, enthusiastic employee.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Bartender
Three Clubs
10.2022 - Current
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Retail Clerk
The New Bar
08.2022 - 10.2022
- Provide friendly customer services
- Increased sales by offering advice on purchases and promoting additional products.
- Answered questions about store policies and addressed customer concerns.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
Barista
Cafe de La Plage
01.2021 - 08.2022
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Used POS system to accurately enter orders and process payments.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
- Experience with high volume and fast paced environment.
Smoothie Maker
SunLife Organics
09.2020 - 07.2021
- Prepared and served juices and blended drinks.
- Followed health, safety and sanitation guidelines with proper handwashing, food storage and sanitization.
- Took customer orders and accurately processed in system.
- Maintained, operated, set up and cleaned food preparation equipment.
- Solved problems, finding possible causes and taking action to correct.
- Extensive knowledge of vitamins and supplements
- Provide and maintain a beautiful aesthetic environment for customers
- Experience with high volume and fast paced environment.
Bartender/Barback
L'Scorpion
01.2019 - 08.2020
- Coordinated with servers and bartenders to maintain smooth operation of bar area.
- Served high customer volumes during special events, nights, and weekends..
- Kept bar presentable and well-stocked to meet customer needs.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
Education
Bachelor of Arts - Theater Arts
University of California, Santa Cruz
Santa Cruz, CA06.2019
Skills
- Engaging Customers
- Recipe and Menu Memorization
- Cash Register Operation
- High-Volume Environments
- Ability to Adapt
- Coffee and Tea Expertise
- Hospitality service expertise
- Attending multiple customers
Certification
- FOOD HANDLER / 2023
- RBS / 2023
Timeline
Bartender
Three Clubs
10.2022 - Current
Retail Clerk
The New Bar
08.2022 - 10.2022
Barista
Cafe de La Plage
01.2021 - 08.2022
Smoothie Maker
SunLife Organics
09.2020 - 07.2021
Bartender/Barback
L'Scorpion
01.2019 - 08.2020
Bachelor of Arts - Theater Arts
University of California, Santa Cruz
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