Ky Ryan
Chicago
Summary
Dedicated professional with a proven track record of aligning with company objectives through consistent and organized practices. Expertise in thriving under pressure while swiftly adapting to new challenges and environments, ensuring optimal support for the organizational brand. A proactive approach to problem-solving and a commitment to excellence drive effective contributions in dynamic settings. Passionate about leveraging skills to foster growth and success within a collaborative team environment.
Overview
10
10
years of professional experience
Work History
Store Associate
Aldi
10.2025 - Current
- Engaged positively with each customer, providing professional, and polite support for sales and service needs.
- Answered questions about current promotions and resolved issues according to store policies.
- Answered telephone to give callers store information and look up order details.
- Processed merchandise returns and exchanges for customers to refund payments, trade items, and offer store credit.
- Stocked, replenished, and organized inventory to keep store merchandise fresh.
- Managed inventory levels, ensuring optimal stock availability.
- Improved customer service feedback scores through outstanding service.
Physical Instructor
Chicago Parks District
08.2025 - Current
- Uphold cleanliness standards for park building and grounds.
- Led, instructed and motivated individuals during different classes, trainings, and activities.
- Coordinated activities for children of differing ages.
- Cultivated relationships with park attendees, increasing engagement in programs and activities.
Independent Dog Walker
Windy City Dog Walkers
06.2023 - Current
- Created and managed personal schedule to fit the desired time frame of each client.
- Followed dogs' exact regimens for feeding, medication and grooming.
- Handled stressful situations involving pets, such as injuries or encountering aggressive animals.
- Communicated with clients about their dogs' progress, needs, or concerns.
- Conducted consultations with new clients.
- Developed strong relationships with both clients and their pets through trust and professionalism.
Freelance Contractor and Scene Painter
Many different theaters around Chicago
01.2022 - Current
- Worked with a team ranging from 2-6 people on different build jobs.
- Have experience using a wide variety of power tools.
- Refurbished furniture to be used for shows, as well as reselling them on my own.
- Painted many sets for storefront theaters throughout Chicago.
- Helped organize projects to hit all deadlines and budget requirements.
Professional Dog Walker
Urban Tails
07.2025 - 10.2025
- Maintained a consistent schedule to establish a routine for dogs under care.
- Attracted new clients through referrals and word-of-mouth marketing.
- Provided pet sitting services, including feeding and overnight care when necessary.
- Cleaned up after dogs, maintaining cleanliness of public spaces.
- Conducted initial consultations with new clients to understand pet needs and preferences.
Bar Back and Cook
My Buddy's
06.2024 - 08.2025
- Support bartenders, ensuring efficient service and customer satisfaction.
- Maintain cleanliness, wash glassware, and manage seating for large events.
- Prepare and cook food promptly, adhering to safety regulations.
Backroom Supervisor
TJMaxx
09.2020 - 04.2021
- Coordinated and supervised all load ins and load outs.
- Handled escalating problems to improve customer relations and maintain brand.
- Collaborated with upper management to develop and implement business improvements.
- Worked the floor and register and greeted customers.
House Cleaner
Betty's Cleaning Service
05.2018 - 08.2020
- Completed cleaning duties on time and according to schedule.
- Managed time effectively to complete assigned tasks within allotted schedules.
- Uphold company policies regarding confidentiality and security of guest belongings.
Independent Merchandiser
Peets Coffee & Mission Foods
01.2017 - 08.2020
- Established relationships with vendors to negotiate pricing and secure exclusive products.
- Maintained inventory by checking in deliveries, pricing items and stocking merchandise.
- Used strategic product placement and memorable visual displays to drive sales.
Soccer Referee
YMCA
01.2019 - 02.2020
- Officiated soccer matches, ensuring fair play and adherence to rules, enhancing game integrity.
- Managed game disputes effectively, fostering a positive sports environment.
- Trained in conflict resolution, improving decision-making under pressure.
- Facilitated communication between teams and coaches, promoting collaboration.
Fast Food Crew Manager
Dairy Queen Grill & Chill
08.2015 - 08.2018
- Developed weekly work schedule to meet business demands.
- Responded to guest concerns and complaints to achieve positive resolution.
- Developed and implemented restaurant policies and procedures for smooth operations.
- Trained new employees on food safety, customer service, and cash handling guidelines.
Education
Bachelor of Science - Business
Chicago State University
Chicago, IL08-2023
Associate of Science - Exercise Science
Northeast Community College
Norfolk, Nebraska, NE05.2020
Skills
- Customer service
- Customer assistance
- Cash handling accuracy
- Attention to detail focus
- Organization
- Relationship building
- Patience and empathy demonstration
- Effective communication
- Conflict resolution
- Proficient in Microsoft Office Suite
Accomplishments
Collegiate Division 1 soccer player at Chicago State University
Timeline
Store Associate
Aldi
10.2025 - Current
Physical Instructor
Chicago Parks District
08.2025 - Current
Professional Dog Walker
Urban Tails
07.2025 - 10.2025
Bar Back and Cook
My Buddy's
06.2024 - 08.2025
Independent Dog Walker
Windy City Dog Walkers
06.2023 - Current
Freelance Contractor and Scene Painter
Many different theaters around Chicago
01.2022 - Current
Backroom Supervisor
TJMaxx
09.2020 - 04.2021
Soccer Referee
YMCA
01.2019 - 02.2020
House Cleaner
Betty's Cleaning Service
05.2018 - 08.2020
Independent Merchandiser
Peets Coffee & Mission Foods
01.2017 - 08.2020
Fast Food Crew Manager
Dairy Queen Grill & Chill
08.2015 - 08.2018
Associate of Science - Exercise Science
Northeast Community College
Bachelor of Science - Business
Chicago State University