Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ky Truong

Summary

Experienced with high-level administrative support, ensuring seamless daily operations for executives. Utilizes advanced organizational skills and meticulous attention to detail to manage schedules, travel arrangements, and correspondence. Track record of leveraging strong interpersonal skills and discretion to build trust and maintain confidentiality.

Overview

8
8
years of professional experience

Work History

Senior Executive Assistant

Texas ABA Centers
12.2024 - Current
  • Improved clinic operational KPIs by approximately 7% by implementing scheduling workflow improvements, strengthening communication systems, and maintaining consistent daily operational tracking.
  • Contributed to the clinic achieving a Top 10 company ranking for completed services by supporting service coordination and attendance optimization for 20+ active clients.
  • Served as the primary point of contact for a 40+ member interdisciplinary team, facilitating communication between operations, clinical staff, and caregivers.
  • Coordinated client transportation logistics, and oversaw facility operations and maintenance.
  • Managed inventory control, including supply tracking and restocking processes.
  • Supported onboarding initiatives, guided staff on operational procedures, and assisted leadership with daily administrative oversight, demonstrating strong team leadership and operational support.

Executive Administrative Assistant

Texas Laser Institute
04.2021 - 10.2024
  • Provided executive support directly to three Dean of Admissions (Houston and Dallas), over 10 professors, marketing team, and acted as liaison between departments.
  • Coordinated 50+ appointments weekly, managing student schedules, and engaging with medical doctors.
  • Utilize web-based tools and coding books to accurately input and maintain patient records, course scheduling, and billing information.
  • Processed payments and managed financial data for up to 200 patients monthly.
  • Track inventory levels of skincare products and medical supplies, placing orders as necessary.

Medical Office Assistant

Clearstone Medical Spa
07.2018 - 03.2021
  • Managed patient scheduling for 40+ appointments per week and coordinated with providers.
  • Input and maintain patient documents, treatment records, and billing details accurately.
  • Processed payments and managed financial data for 200+ patients weekly.
  • Monitor and manage inventory of products and supplies, ensuring adequate stock levels.

Education

Bachelor of Science - Sociology

University of Houston

Associate of Arts - undefined

Lone Star Cyfair

Skills

  • Hard Skills: Leadership support, Project planning, Client relations, Operational organization, Inventory tracking, Data entry, Event coordination, Clinical operations
  • Technical Skills: QuickBooks, Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Access), WebMD, Asana, Google Workspace

Timeline

Senior Executive Assistant

Texas ABA Centers
12.2024 - Current

Executive Administrative Assistant

Texas Laser Institute
04.2021 - 10.2024

Medical Office Assistant

Clearstone Medical Spa
07.2018 - 03.2021

Associate of Arts - undefined

Lone Star Cyfair

Bachelor of Science - Sociology

University of Houston
Ky Truong