Kya Clay
Louisville,Ky
Summary
Highly-motivated assistant with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Dynamic professional with a diverse background, including a pivotal role at Ball State University Department of Media, where I enhanced customer, retail service and administrative efficiency. Proven track record in improving operational workflows and delivering exceptional project outcomes through advanced research and technical skills. Results-driven professional with solid administrative, customer service, and financial management skills. Maximizing customer loyalty with exceptional support. Well-organized in planning, problem-solving and multitasking in fast-paced hospitality settings. Highly-motivated assistant with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
Front Desk Assistant
Ball State University Department of Media
Muncie, USA
08.2023 - 05.2024
- Trained as front desk helper and provided backup coverage to ensure that customers received the best possible service
- Wrote extremely precise internal and external letters and memos and answered and responded to emails
- Created and helped with professors procedures for class by printing out important information
- Answered incoming phone calls, sorted mail, and sent correspondence as part of my clerical duties
- Communicated frequently with staff and coworkers about special requests and needs
- Responded to customer service inquiries in a thorough and timely manner
- Provided excellent administrative support to office staff, promoting office operations excellence
- Helped customers by answering their questions and completing their requests
Assistant Beeman Collection
Teacher -Scholar
Muncie, Indiana
09.2023 - 12.2023
- Work with apparel garments from the 1830's-1990's century
- Research on their history and creation and put up displays of them on mannequins around the school campus and have theme events like a museum exhibit
Warehouse Worker
Faurecia Automotive Seating Company
Louisville, Ky
01.2023 - 08.2023
- Trained on drill, pallets, covers for seats and steaming (how to assemble the seats in an automobile)
- Became Team Member and started training new workers
Security Guard
Ross Dress For Less
Louisville, Kentucky
01.2022 - 12.2022
- Counted drawers quickly and accurately at the start and end of each shift
- Maintained [Area of Expertise] accuracy by accurately counting and reconciling any discrepancies
- Went over all of the store policies and made any necessary changes to streamline operations and boost productivity
Intern
CFY (CURATED FOR YOU)
06.2022 - 08.2022
- Curated outfits and glasses based on given themes for that week
- Worked with international interns and met important business and fashion directors of Big Companies( Steve Madden, People that inspired AI technology and etc.)
- Got a certificate of completion
Shift Leader
Popeyes Louisiana Kitchen
Louisville, USA
05.2017 - 08.2020
- Maintained a safe working environment by adhering to all safety procedures, policies, and regulations
- Provided on-the-job training and delegated daily tasks and responsibilities to new employees
- Guided both FOH and BOH employees through daily tasks and kept track of their progress throughout the day
- Devised effective work schedules for each team member in order to meet deadlines and staff shifts appropriately
- Recognized and rewarded outstanding work performance to foster a positive and collaborative customer service culture
Education
Bachelor Of Science - Fashion Industries(Apparel), Business
Ball State University
Muncie, Indiana01.2025
Skills
- Windows and Mac
- Adobe Photoshop
- Microsoft Word
- PowerPoint
- Hospitality services
- Front desk oversight
- Scheduling
- Confidentiality
- Problem-solving skills
- Safety and security procedures
- Documentation
- Bookkeeping
- Management skills
- Communication skills
- Clerical/detailed skills
- Creative skills
- Teaching skills
- Research skills
- Technical skills
- Financial skills
- Helping skills
Leadershipandvolunteer
FISC (Fashion Club Industries), 09/01/13, Present, Promote meetings and events via social media, newsletters, and flyers, Assist and participate in fashion shows and events, Organized a baby shower event and set up the venue, Served as costume director/designer for elementary school
Affiliations
- I've been invited to join Ball State Honor Society every year ,due to me keeping my grades up
Accomplishments
- Front page wearing my dress design in the Ball State Fashion show( Fashion club-FISC)
- volunteer to stand in for costume director and designer to help my little sister school play(aristocats)
- Getting my first internship with (Curated For you)-CFY
Timeline
Assistant Beeman Collection
Teacher -Scholar
09.2023 - 12.2023
Front Desk Assistant
Ball State University Department of Media
08.2023 - 05.2024
Warehouse Worker
Faurecia Automotive Seating Company
01.2023 - 08.2023
Intern
CFY (CURATED FOR YOU)
06.2022 - 08.2022
Security Guard
Ross Dress For Less
01.2022 - 12.2022
Shift Leader
Popeyes Louisiana Kitchen
05.2017 - 08.2020
Bachelor Of Science - Fashion Industries(Apparel), Business
Ball State University
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