Kya Hoard
Kuna,ID
Summary
Experienced server with solid background in foodservice. Offers excellent track record of tackling various tasks to support kitchen and wait staff. Demonstrates genuine hospitality to establish rapport with patrons and deliver memorable experiences.
Overview
4
4
years of professional experience
Work History
Server
Hook & Reel Seafood
Meridian, ID
07.2023 - 01.2024
- Ensured that each guest was served courteously, quickly, and efficiently.
- Took orders from customers accurately and in a timely manner.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Operated POS terminals to input orders, split bills and calculate totals.
- Greeted customers, answered questions and recommended specials to increase profits.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
Wedding Server
Ocean Palace
Houston, TX
11.2020 - 06.2023
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Verified food tray contents and transported each from kitchen to banquet hall.
- Maintained professional appearance standards and adhered to dress code regulations.
- Assisted other servers when needed during peak hours or large events.
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
- Served appetizers, salads, entrees, desserts, and beverages to guests according to established guidelines.
Server
Carrabba's Restaurant
Houston, TX
11.2020 - 05.2021
- Brought wine selections to tables with appropriate glasses and poured for customers.
- Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Stocked service areas with supplies during slow periods.
Bar Server
Buffalo Wild Wings
Meridian, ID
05.2020 - 10.2020
- Greeted customers in a friendly and professional manner.
- Adhered to all safety and sanitation regulations when handling food and beverage products.
- Managed intoxicated guests and followed alcohol awareness procedures.
- Followed state laws regarding serving alcohol responsibly.
Education
High School Diploma -
Kuna High School
Kuna, ID06-2020
Skills
- Safe Food Handling
- Order Management
- Positive and Professional
- Strong Work Ethic
- Menu Knowledge
- POS Operation
- Exceptional Customer Service
- High-Volume Dining
- Cash Handling
- Effective Customer Upselling
Timeline
Server
Hook & Reel Seafood
07.2023 - 01.2024
Wedding Server
Ocean Palace
11.2020 - 06.2023
Server
Carrabba's Restaurant
11.2020 - 05.2021
Bar Server
Buffalo Wild Wings
05.2020 - 10.2020
High School Diploma -
Kuna High School
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