Kya Nelson
Bonanza,OR
Summary
Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.
Overview
5
5
years of professional experience
Work History
Receptionist
South 6th Veterinary Clinic
04.2023 - Current
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
Sales Associate
Bloom And Flourish
08.2022 - 03.2023
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
- Provided positive first impressions to welcome existing, new, and potential customers.
Sales Associate
Painted Pieces
06.2019 - 03.2023
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Prepared merchandise for sales floor by pricing or tagging.
Education
High School Diploma -
Hosanna Christian School
5000 Hosanna Way, Klamath Falls, OR 9760306.2019
Skills
- Technical Support
- Scheduling
- Office Management
- File Management
- Customer/Client Relations
- Performance Improvement
- Tech-Savvy
- Organization Skills
- Time Management
References
References available upon request.
Timeline
Receptionist
South 6th Veterinary Clinic
04.2023 - Current
Sales Associate
Bloom And Flourish
08.2022 - 03.2023
Sales Associate
Painted Pieces
06.2019 - 03.2023
High School Diploma -
Hosanna Christian School
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