Kya Night
Amherst,NH
Summary
Adaptable professional with experience supporting hotel sales, customer relationship management, and event coordination. Strong skills in CRM software, Excel, and meeting scheduling. Focused on accurate billing, organized records, and responsive guest service.
Overview
1
1
Language
1
1
Certification
7
7
years of professional experience
Work History
Front Desk/Sales Coordinator
Jamsan Hospitality
Keene NH/Montpelier Vermont, NH
06.2025 - Current
- Supported sales correspondence for Jamsan Hospitality hotel and event clients.
- Assisted with scheduling sales meetings and preparing client materials for property teams.
- Coordinated with staff and clients to organize banquet events and facilitated room sales through effective guest service communication.
- Conducted follow-up calls with customers post-sale to ensure satisfaction and address any concerns.
- Set up meetings with potential clients and listened to their wishes and concerns.
- Identified customer needs by asking questions and advising on best solutions.
- Developed and delivered engaging presentations on products and services to potential clients.
- Prepared menu items following recipes and portion standards.
- Monitored food quality, freshness, and presentation before plating.
- Managed cooking stations and maintained steady workflow throughout shifts.
- Enforced cleanliness standards across prep areas, equipment, and surfaces.
- Communicated with front-of-house staff to coordinate orders and timing.
- Organized the work area for efficient functioning during shifts.
- Ensured kitchen staff followed health and safety regulations.
- Maintained up-to-date knowledge of menu items, ingredients, and recipes.
Freelance Illustrater
Self-Employed / Client Based
Amherst, NH
03.2020 - Current
- Created custom illustrations for self-directed client projects across print and digital formats.
- Produced character, scene, and object illustrations for brand storytelling.
- Developed concept sketches from client briefs and visual references.
- Generated concept art and storyboards based on client briefs.
- Refined artwork through feedback rounds with self-employed client stakeholders.
- Collaborated with clients to translate ideas into clear illustrated concepts.
- Selected color palettes, line styles, and composition for consistent visual identity.
- Managed project timelines and revisions for self-based client assignments.
Head Baker
Tony's Kitchen Express
Derry, Nh
02.2025 - 08.2026
- Managed bakery production for Tony's Kitchen Express morning and daily service
- Prepared dough, batter, fillings, and frostings for fresh menu items
- Monitored oven temperatures and baking times across multiple product batches
- Coordinated ingredient inventory and communicated supply needs to kitchen staff
Butcher
Flying Butcher
Amherst, Nh
03.2025 - 06.2026
Pastry Chef/Trainer for Meat Cutter
Four SeasonJackson Hole
Jackson Hole, WY
02.2024 - 11.2024
- Conducted hands-on training sessions to enhance meat cutting techniques, improving team skillset and efficiency
- Guide team members in best practices for safety and quality control in meat preparation
- Prepared luxury pastries and desserts for Four Seasons Jackson Hole, enhancing guest dining experience
- Crafted visually appealing desserts that aligned with seasonal themes and culinary trends, elevating menu offerings
- Worked during busy seasonal period to support team needs
Education
Art
Academy of Art University
San Francisco, CASkills
- Sales coordination
- CRM software
- Property Management System
- Hospitality Software
- Microsoft Excel
- Billing reconciliation
- Meeting scheduling
- Corporate Event Planning
- Event Menu Planning
- Guest service
- Relationship management
- Hotel Operations Management
Certification
- Vermont Liquor TIPS
- State Food and Safety
Languages
Spanish
Limited
Timeline
Front Desk/Sales Coordinator
Jamsan Hospitality
06.2025 - Current
Butcher
Flying Butcher
03.2025 - 06.2026
Head Baker
Tony's Kitchen Express
02.2025 - 08.2026
Pastry Chef/Trainer for Meat Cutter
Four SeasonJackson Hole
02.2024 - 11.2024
Freelance Illustrater
Self-Employed / Client Based
03.2020 - Current
Art
Academy of Art University