Kyahnna Sucgang
Mesa,AZ
Summary
Motivated individual with experience in customer service, sales, and leadership. Skilled in building and maintaining customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Pursuing full-time role that presents professional challenges and opportunity for growth.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Sales Lead
Mocsin Inc
Mesa, AZ
08.2025 - Current
- Trained, coached, and mentored new sales associates for maximum performance.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Delivered exceptional customer service by addressing concerns promptly and offering tailored solutions to meet clients'' needs.
- Established strong rapport with clients through active listening techniques, understanding their unique needs and proposing tailored solutions.
Assistant & Lead Toddler Teacher
KinderCare, MapleBear, LittleSeedlings
12.2019 - 08.2025
- Created a nurturing environment for toddlers' growth and development.
- Implemented engaging daily lesson plans and activities.
- Engaged children through interactive play and educational games.
- Maintained classroom organization and ensured compliance with health and safety regulations.
- Communicated regularly with parents about children's activities and milestones.
- Mentored new staff on classroom management techniques and educational practices.
- Conducted regular assessments of each child''s progress, sharing observations with lead teacher and parents during conferences.
- Maintained cleanliness and organization of classrooms and play areas.
Retail Reset Merchandiser
SRS
Tempe, Arizona
10.2022 - 07.2023
- Executed store resets according to planogram specifications and company guidelines.
- Collaborated with team members to ensure timely completion of merchandising tasks.
- Organized product displays to enhance customer engagement and shopping experience.
Key Holder
Kids Empire
Gilbert, Az
10.2021 - 02.2022
- Opened and closed store, ensuring proper cash handling and security procedures.
- Assisted customers with product inquiries, providing knowledgeable support and assistance.
- Maintained visual merchandising standards, arranging products to enhance customer experience.
- Provided customer service including cashiering, merchandising and restocking shelves.
Education
Personal Trainer - Certified Personal Trainer
Issa
11.2024
High School Diploma -
Home School
Gilbert, AZ05.2022
Skills
- Developing Lesson Plans and coordinating projects within curriculum
- Effective Team Collaboration and Communication skills
- Adaptability in all settings
- Exceptional organizational skills
- Customer retention
Certification
- CPR & AED
- Food Handlers Certification
- Level 1 Fingerprint Clearance
- Personal Trainer Certification
Timeline
Sales Lead
Mocsin Inc
08.2025 - Current
Retail Reset Merchandiser
SRS
10.2022 - 07.2023
Key Holder
Kids Empire
10.2021 - 02.2022
Assistant & Lead Toddler Teacher
KinderCare, MapleBear, LittleSeedlings
12.2019 - 08.2025
Personal Trainer - Certified Personal Trainer
Issa
High School Diploma -
Home School