Motivated worker with engaging personality and flexible approach. Upbeat and anticipating consumer needs to facilitate enjoyable experiences. Focused on meeting expectations and achieving company goals. Drives success by directing high-producing teams while developing lasting employee rapport.
Overview
7
7
years of professional experience
Work History
Overnight Supervisor
Biscuits And Baths
11.2022 - 10.2023
Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Monitored workflow to improve employee time management and increase productivity.
Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
Followed pet care instructions for dietary needs and medication regimens.
Kept cages, kennels, play yards, and grooming areas neat and clean.
Supported animal wellbeing by caring for both physical and mental health needs through strategies such as regular exercise.
Managed inventory, ordered new supplies and maintained optimal storage to meet expected needs.
Cleaning Crew Member
A&A Maintenance Enterprise
07.2022 - 11.2022
Used time management and efficient cleaning methods to meet deadlines.
Handled equipment, chemicals, and materials properly and with caution.
Cleaned and organized restrooms by restocking dispensers, sanitizing fixtures and spot cleaning partition walls and doors.
Collected and bagged garbage from various locations to properly dispose of waste in designated dumpsters.
Server
Made In Puerto Rico
04.2022 - Current
Arranged and prepared tables for 100+ customers to offer memorable experiences to guests and foster repeat business.
Worked with POS system to place orders, manage bills and handle complimentary items.
Noted special patron requests and followed up with kitchen to confirm delivery.
Explained menu items and suggested appropriate options for food allergy concerns.
Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
Hostess /Server
Havana Café Restaurant
08.2021 - 05.2022
Daily greeted people upon entry and accompanied them to their respective dining locations.
Facilitate daily phone calls for takeout, online delivery inquiries and issues.
Providing welcoming customer services while suggesting specials, deals and popular dish/drinks.
Bus tables on busy days to help business run more smoothly.
Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request..
Worked with POS system to place orders, manage bills and handle complimentary items.
Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
Mixed both standard and specialized drink orders using liquor, bitters, sugars and fruits.
Lifeguard, Teachers Assistant Group Leader
Kips Bay Boys and Girls Club
06.2017 - 07.2020
Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
Monitored safety of 300 children periodically in and around swimming pool.
Engaged children and parents by understanding and addressing needs within and outside scope of work.
Planned, prepared and implemented successful learning environment that supported and challenged child development for first and third grade
Observed and recorded child behavior to assess skills and meet individual and group needs.
Checked water readings regularly to keep chemicals at safe levels and avoid potential illnesses among patrons.
Displayed positive role modeling, high energy, engagement and good communication skills with children.
Monitored daily school zoom calls during pandemic
Lifeguard
Imagine Swimming
01.2020 - 06.2020
Maintained cleanliness on pool deck and locker room
Quickly identified emergency situations
Taught learned to swim lessons
Administered First aid
Assisted instructors and comforted mommy and me baby classes