Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
Generic

Kybree Maxwell

Garland

Summary

I am compassionate person with a background in infant care and customer service. I am deeply devoted to any task I take on and am currently working towards further schooling. I foresee myself going into either healthcare or childcare and preferably continuing forward as a hearing specialist. I have a proven ability to provide attentive support, resolve conflicts, and maintain a clean and healthy environment, and I am eager to apply my skills to this position.

Overview

6
6
years of professional experience

Work History

Cashier Trainer/Customer Service Representative

Covington's Nursery and Landscape Co.
Rowlett
08.2023 - Current
  • Managed day-to-day operations, such as answering incoming calls promptly and professionally, as well as daily cash drawer reconciliation, and ensuring proper cash handling procedures were followed.
  • Trained new cashiers on register operations and customer service techniques. While providing ongoing support to cashiers, addressing questions, and improving skills.
  • Demonstrated effective communication skills with team members and customers alike while maintaining the cleanliness and organization of the cashier area.
  • Gave technical support when necessary, regarding the use of software and appliances.
  • Collaborated with management to identify areas for cashier performance improvement and engaged in problem-solving activities when conflicts arose.

Infant Caregiver

Essential Steps
Rockwall
05.2023 - 07.2023
  • Provided attentive care to infants during daily activities, such as assisting with feeding and diaper changes for multiple infants.
  • Engaged infants in developmental play activities and sensory experiences.
  • Performed light housekeeping duties such as laundry, cleaning toys, and sterilizing bottles in order to maintain a clean and safe environment for infants at all times.
  • Communicated effectively with parents regarding infant care routines to ensure consistent caregiving practices.
  • Supported the implementation of health and safety protocols for infants.

Cashier/Customer Service Representative

Covington's Nursery and Landscape Co.
Rowlett
01.2021 - 10.2021
  • Processed customer transactions using point-of-sale systems efficiently.
  • Assisted customers with product selection and inquiries, while handling returns and exchanges, to ensure customer satisfaction.
  • Maintained accurate cash register balances throughout daily operations.
  • Organized merchandise displays to enhance store appearance, and supported inventory by restocking shelves and tracking product availability.
  • Collaborated with team members to improve checkout efficiency and service quality.
  • Educated customers on plant care and maintenance techniques during sales interactions.

Marketing/Data Entry Clerk

30 Minute HIT
Rockwall
04.2019 - 02.2020
  • Entered data accurately into company databases and systems by reviewing documents for completeness, and correcting errors promptly.
  • Maintained organized filing systems for easy access to records.
  • Collaborated with team members to streamline data entry processes.
  • Provided support in developing new ideas for marketing campaigns.
  • Traveled from business to business, marketing products and brand.

Education

High School Diploma -

Rockwall Highschool
Rockwall
12-2022

Skills

  • Customer service
  • Empathy and patience
  • Infant care
  • Attention to detail
  • Data entry
  • Conflict resolution
  • Employee training
  • Effective communication
  • Problem solving
  • Time management
  • Cleanliness maintenance

Affiliations

  • I am working towards learning ASL in my spare time
  • I enjoy hiking and collecting rocks, bugs and friends along the way
  • I Love spending time with my cat and fiance

References

References available upon request.

Timeline

Cashier Trainer/Customer Service Representative

Covington's Nursery and Landscape Co.
08.2023 - Current

Infant Caregiver

Essential Steps
05.2023 - 07.2023

Cashier/Customer Service Representative

Covington's Nursery and Landscape Co.
01.2021 - 10.2021

Marketing/Data Entry Clerk

30 Minute HIT
04.2019 - 02.2020

High School Diploma -

Rockwall Highschool

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