Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Interested in improving skills in other fields and learning alternative sales approaches.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Sales Representative
Freeman Toyota
Haltom City
12.2025 - Current
Engaged customers to identify their automotive needs and preferences.
Demonstrated vehicle features and benefits to potential buyers.
Built strong relationships with clients through effective communication and follow-ups.
Private Security
City Center Security
Fort Worth
08.2023 - 12.2025
Completed day-to-day duties accurately and efficiently.
Identified needs of customers promptly and efficiently.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Managed household errands and other essential duties.
Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Managed inventory and supplies to ensure materials were available when needed.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Assisted with customer requests and answered questions to improve satisfaction.
Provided support and guidance to colleagues to maintain a collaborative work environment.
Worked effectively in team environments to make the workplace more productive.
Sales Technician
Discount Tire
Keller/North Richland Hills
08.2021 - 08.2023
Developed strong relationships with clients through excellent customer service skills.
Answered customer inquiries via phone, email, and chat.
Conducted regular follow-up calls with customers after resolving their issues.
Maintained detailed records of customer interactions, transactions and comments for future reference.
Identified areas of improvement in customer service processes and suggested changes accordingly.
Developed and implemented strategies to meet sales quotas.
Analyzed customer feedback to identify areas of improvement in product offerings.
Educated customers about products and services offered by the company.
Sparked social conversations with customers to provide friendly atmosphere and smooth shopping experience.
Developed key customer relationships to increase sales.
Negotiated deals and handled complaints or objections.
Conducted market research to identify selling possibilities and evaluated customer needs actively.
Education
High School Diploma -
Richland High School
North Richland Hills, TX
Skills
Client relationship management
Customer service
Data analysis
Process improvement
Team collaboration
Flexible and adaptable
Customer relations
Attention to detail
Affiliations
Cars
Motorcycles
Social Media
Photography
Certification
Level 3 Security License
MSF Course Certification
References
References available upon request.
Education and Training
other
Goals
To improve my abilities
To expand my knowledge of different fields of work