Summary
Overview
Work History
Education
Skills
Timeline
Generic
Kyeavion Jackson

Kyeavion Jackson

Birmingham,AL

Summary

Customer Service Representative with over 5 years of experience excels in a fast-paced environment, demonstrating exceptional multitasking, communication, and problem-solving skills. Proven track record in enhancing customer satisfaction and retention through meticulous attention to detail and a strong commitment to resolving complex customer inquiries and complaints. Adept in leveraging comprehensive product knowledge and customer support techniques to proactively address customer needs, ensuring a positive and lasting customer experience.

Overview

5
5
years of professional experience

Work History

Senior Retail Sales Consultant

Prime Communications AT&T
Hueytown
08.2018 - Current
  • Boosted customer satisfaction by providing exceptional service and product knowledge.
  • Maximized sales revenue through personalized recommendations and upselling techniques.
  • Developed strong relationships with clients, leading to repeat business and increased referrals.
  • Streamlined store processes for improved efficiency and smoother day-to-day operations.
  • Collaborated with team members to achieve monthly sales targets consistently.
  • Stayed up-to-date on industry trends to better educate customers on new products and offerings.

Education

Highschool Diploma -

Jackson Olin High School
Birmingham, AL
05.2017

Skills

  • Consultative Sales
  • Paperwork Processing
  • Call Management
  • Information Security
  • Data Entry
  • Product Knowledge

Timeline

Senior Retail Sales Consultant

Prime Communications AT&T
08.2018 - Current

Highschool Diploma -

Jackson Olin High School
Kyeavion Jackson