Kyesa Turner
Long Beach,CA
Summary
Reliable and detail-oriented administrative professional with 2 years of experience providing clerical and office support in a fast-paced church office environment. Skilled in managing front desk operations, answering and routing high volumes of phone calls, handling confidential information, and maintaining organized records. Proficient in Microsoft Office and Excel with strong computer literacy. Known for professionalism, strong communication skills, and the ability to support multiple departments efficiently while maintaining a welcoming and service-oriented attitude.
Overview
9
9
years of professional experience
Work History
Administrative Assistant/ Office Secretary
Southside Christian Palace Church
Los Angeles, CA
01.2024 - 02.2026
- Answered and managed multi-line phone system, directing calls to appropriate departments and staff members.
- Provided front desk reception and administrative support to church leadership and office staff.
- Handled incoming and outgoing mail including sorting, distributing, and preparing correspondence.
- Assisted with copying, scanning, printing, and faxing important documents for staff and church operations.
- Maintained organized filing systems and ensured accurate record keeping.
- Utilized Microsoft Word and Excel to create documents, track information, and manage office records.
- Assisted multiple departments by relaying messages, coordinating communication, and providing clerical support.
- Maintained confidentiality while handling sensitive church and member information.
- Helped maintain a welcoming and professional office environment for visitors, staff, and community members.
- Managed routine office tasks while maintaining efficiency and attention to detail.
Shift Supervisor
Allied Universal Security Services
Irvine, CA
04.2017 - 09.2021
- Receptionist. Answered phone calls from multiple departments and handled the tasks given. Passed messages, help make appointments with department heads, transferred calls from local numbers to a specific person in a department from directory and when needing to be connected to a department, was able to transfer to the extension from memory.
- Administration. Shared responsibility with HR to Check employees in and out and gave badge access/ assigned badges through computer system.
- Responded to and resolved customer questions and concerns.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Documented daily production and materials usage in Microsoft Excel to track data for Client and Fellow Officer's review.
- Access control. Worked the front gates to make sure deliveries went in and out safely, while monitoring 100+ cameras./ Lock & Unlock doors remotely through computer systems.
- Monitored Fire Control Panel (Fire Watch) and conducted Fire alarm tests with SSD company and HVAC/Maintenance team.
- Patrol. Foot patrol a little over 2 miles of property inside and out. Vehicle patrol of the perimeter of more than 1 of the client's locations.
Education
Diploma - undefined
Youthbuild Charter School Of California
Los Angeles, CA06.2014
Skills
Administrative Support
Front Desk Operations
Phone & Email Communication
Call Routing & Message Taking
Microsoft Office (Word, Excel, Outlook)
Data Entry & Record Management
Mail Processing & Distribution
Copying, Printing, and Faxing Documents
Office Equipment Operation
Calendar & Schedule Coordination
Customer Service & Professional Communication
Organization & Time Management
Confidential Document Handling
Computer Literacy & Office Software
LANGUAGES
Korean
Elementary
Timeline
Administrative Assistant/ Office Secretary
Southside Christian Palace Church
01.2024 - 02.2026
Shift Supervisor
Allied Universal Security Services
04.2017 - 09.2021
Diploma - undefined
Youthbuild Charter School Of California