Kyia Munoz
B and C Nursery
Pace,FL
6
years of professional experience
Reliable and personable server with strong customer service and communication skills. Experienced in working in fast-paced environments, managing multiple tables, handling customer requests, and maintaining a positive attitude during busy shifts. Known for being dependable, attentive to detail, and easy to work with. Comfortable working as part of a team while also taking initiative to make sure guests have a great experience.
Work History
Sales Associate
8 Months- Demonstrated adaptability while working across diverse roles, including propagation, maintenance, retail support, and customer service functions as needed within the nursery setting
- Loaded, unloaded, and organized plant stock, tools, and supplies safely
- Restocked merchandise, organized displays, and maintained clean sales floor presentation.
- Assisted customers with product selection, recommendations, and informed purchase decisions.
Server
2 Years 8 Months- Cultivated warm relationships with regular customers
- Operated POS systems to place orders, manage bills, and process complimentary items
- Provided menu item explanations and recommended appropriate options for food allergy concerns
- Cleared and reset tables to maintain dining room cleanliness and workspace standards
- Drove significant sales growth through upselling higher-end products to customers
Server
1 Year 6 Months- Arranged and prepared customer tables to provide memorable guest experiences, fostering repeat business
- Carried out complete opening, closing and shift change duties to keep the restaurant working efficiently and teams ready to meet customer needs
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business
- Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests or dietary restrictions
Education
Associate of Arts - Marine Biology
Skills
POS Operation
Flexible and adaptable
Multitasking
Customer satisfaction
Quality control
Operates Under Pressure
Problem-solving
Attention to detail
Collaborative teamwork
Timeline
Sales Associate
B and C Nursery
02.2026 - CurrentRead More
Server
Shrimp Basket Pensacola Beach
03.2022 - 11.2024Read More
Server
Texas Roadhouse
06.2020 - 12.2021Read More
Pensacola State College
Associate of Arts from Marine Biology
Read More