Ky'Irea Ferguson
Decatur,GA
Summary
Dedicated Sales Support Associate with strong customer service skills. Experienced in enhancing guest satisfaction and promoting product visibility in fast-paced environments.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
Work History
Sales Support Associate
Duty Free Americas Inc.
Atlanta
12.2025 - Current
- Assisted international travelers with purchases, ensuring positive shopping experience.
- Communicated with diverse customers to provide tailored service and resolve inquiries.
- Organized merchandise displays to promote product visibility and improve customer engagement.
- Collaborated with team members to ensure seamless store operations in a fast-paced airport environment.
Team Member
Chick-fil-A
Stockbridge
04.2020 - 05.2022
- Provided outstanding customer service, enhancing guest satisfaction in fast-paced dining environment.
- Worked with team members to meet daily service goals, fostering a collaborative work environment.
- Prepared food items following company standards and safety guidelines.
- Ensured cleanliness and organization of dining and kitchen areas, contributing to a safe and welcoming atmosphere.
Skills
- Customer service
- Team collaboration
- Effective communication
- Problem-solving
- Conflict resolution
- Time management
- Audience engagement
- Sales techniques
References
References available upon request.
Education
High School Diploma -
Cedar Grove High School
Ellenwood 08.2018 - 05.2022
Timeline
Sales Support Associate
Duty Free Americas Inc.
12.2025 - Current
Team Member
Chick-fil-A
04.2020 - 05.2022
High School Diploma -
Cedar Grove High School
08.2018 - 05.2022