Kyla Bell
Orange Park
Summary
Dynamic professional with a proven track record in customer service and classroom management, notably at Academy Sports Outdoors. Excelled in creating welcoming environments and resolving customer complaints efficiently, enhancing customer satisfaction. Skilled in money handling and fostering child development, I consistently exceed employer expectations through dedication and a positive attitude.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Customer Service Cashier
Academy Sports Outdoors
02.2024 - Current
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Answered product questions using knowledge of sales and store promotions.
- Performed cash, card, and check transactions to complete customer purchases.
Cashier Team Lead
Circle K
07.2023 - 01.2024
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
Preschool Teacher
Academy of Learning
01.2022 - 05.2023
- Developed strong relationships with parents and caregivers, providing regular updates on their child''s progress and addressing any concerns proactively.
- Developed weekly lesson plans and activities to engage children and promote learning.
- Maintained organized, fun and interactive classroom to help children feel safe.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Ensured a safe and nurturing environment for all students, adhering to health and safety guidelines in the classroom.
Education
High School Diploma -
Spartanburg High School
Spartanburg, SC05-2020
Skills
- Customer service
- Positive attitude
- Classroom management
- Customer satisfaction
- Child development
- Money handling
- Store opening and closing
- Customer complaint resolution
- Guest services
Certification
- Child Development Associate (CDA) Certificate
Timeline
Customer Service Cashier
Academy Sports Outdoors
02.2024 - Current
Cashier Team Lead
Circle K
07.2023 - 01.2024
Preschool Teacher
Academy of Learning
01.2022 - 05.2023
- Child Development Associate (CDA) Certificate
High School Diploma -
Spartanburg High School
Similar Profiles
Carson TaylorCarson Taylor
Asset Protection Associate at Academy Sports + OutdoorsAsset Protection Associate at Academy Sports + Outdoors
Dan'Neysha KendrickDan'Neysha Kendrick
Production Team Member at Academy Sports & Outdoors Distribution CenterProduction Team Member at Academy Sports & Outdoors Distribution Center
Kaitlyn BehelerKaitlyn Beheler
Merchandising Associate at Academy Sports + OutdoorsMerchandising Associate at Academy Sports + Outdoors