Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Cashier
Kyla Belt

Kyla Belt

Hyattsville,MD

Summary

Experienced in fast-paced retail environments with strong customer connection and interaction skills. Excited to transition into a new field and apply sales techniques and customer engagement strategies in a dynamic setting. Possess solid communication and organizational skills, eager to learn and grow in a sales environment. Strong interpersonal skills and ability to connect with customers, enthusiastic about developing further in sales and bringing understanding of sales techniques and customer engagement strategies to a banking role.

Overview

2
2
years of professional experience

Work History

Sales Associate

Beauty Supply Store
07.2025 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Counting draw at the beginning and the end of shift.

Cashier

Popeyes Lousiana Kitchen
03.2025 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Met customer service goals and exceeded customer expectations.
  • Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
  • Developed and managed relationships with customers to increase customer loyalty.
  • Answered product questions using knowledge of sales and store promotions.
  • Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.

Cashier/Drive Thru · Part-time

Slims Chicken
04.2023 - 06.2024
  • Company Overview: Slim's Chicken is a popular casual dining restaurant known for its delicious, hand-breaded chicken tenders and a variety of Southern-inspired dishes. The restaurant prides itself on using high-quality ingredients and offering a welcoming atmosphere for families and friends. With a focus on exceptional customer service, Slim's Chicken provides a diverse menu that includes chicken sandwiches, salads, and sides, along with a selection of house-made sauces. The establishment emphasizes community involvement and aims to create memorable dining experiences for guests of all ages.
  • Providing outstanding customer service by greeting guests, taking orders, and ensuring a positive dining experience.
  • Handle cash and process transactions accurately using the POS system
  • Maintain cleanliness and organization of workstations, dining areas, and kitchen facilities.
  • Assist in managing inventory, restocking supplies, and ensuring proper food storage.
  • Adhere to health and safety regulations, including food safety and sanitation guidelines.
  • Work collaboratively with team members to meet operational goals and deliver efficient service during peak hours
  • Handle customer complaints or concerns in a professional and courteous manner.
  • Assist with opening and closing duties as required.

Sales Associate · Part-time

Club Monaco
01.2024 - 04.2024
  • Company Overview: Club Monaco is a contemporary fashion retailer renowned for its modern, stylish, and versatile clothing and accessories for men and women. Founded in 1985, the brand emphasizes quality craftsmanship, sophisticated design, and a curated aesthetic that blends classic and contemporary styles. Club Monaco offers a wide range of products, including tailored apparel, casual wear, and seasonal collections, all designed to empower customers to express their individuality. With a commitment to sustainability and ethical practices, Club Monaco aims to create a positive impact in the fashion industry while providing an exceptional shopping experience in both retail and online environments.
  • Provide outstanding customer service by assisting customers with product selections, styling advice, and fitting room assistance.
  • Build and maintain strong customer relationships to drive repeat business and brand loyalty.
  • Meet or exceed sales goals and KPIs by actively engaging with customers and promoting current promotions or new arrivals.
  • Process transactions accurately and efficiently using the POS system
  • Maintain a clean, organized, and visually appealing store by ensuring products are well-stocked and displays are neatly arranged.
  • Participate in inventory management, including restocking, organizing back stock, and assisting with stock counts.
  • Assist in visual merchandising by helping set up store displays in alignment with seasonal trends and marketing directives.
  • Ensure product knowledge is up-to-date to effectively communicate product features and trends to customers
  • Handle customer inquiries, returns, and exchanges in a professional and courteous manner
  • Assist with opening and closing duties as required

Education

High School Diploma -

Eleanor Roosevelt High School
05.2024

Skills

  • Quickly adjusting to change
  • Detail-oriented approach
  • Cash management
  • Clear verbal communication
  • Customer engagement
  • Food safety compliance
  • Inventory control
  • Effective multitasking
  • Effective problem resolution
  • Effective selling methods
  • Effective team collaboration
  • Effective time management
  • Sales enhancement techniques
  • Retail visual merchandising
  • Excellent people skills
  • Goal oriented
  • Cash register operation
  • Cash handling accuracy

Accomplishments

  • Awarded “Employee of the Month” in 2023

Timeline

Sales Associate

Beauty Supply Store
07.2025 - Current

Cashier

Popeyes Lousiana Kitchen
03.2025 - Current

Sales Associate · Part-time

Club Monaco
01.2024 - 04.2024

Cashier/Drive Thru · Part-time

Slims Chicken
04.2023 - 06.2024

High School Diploma -

Eleanor Roosevelt High School

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