Kyla Fitzsimmons
Algonquin,IL
Summary
I am an ambitious receptionist equipped to handle front desk operations greeting guests, routing correspondence and solving immediate issues. Goal-oriented and meticulous professional with outstanding computer skills and telephone etiquette. Committed to contributing to company growth.
Overview
5
5
years of professional experience
Work History
Receptionist
Dazzles Salon And Spa
Roselle, IL
09.2014 - 07.2019
- Performed data entry tasks into various computer systems accurately and promptly.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Monitored office supplies inventory and placed orders when necessary.
- Ensured that all necessary forms were completed accurately prior to submitting them for processing.
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
- Monitored security cameras in the lobby area to ensure safety of employees and guests.
- Greeted visitors and provided them with assistance.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Scheduled appointments for clients, customers, and other visitors.
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
- Updated daily log book with information about visitors entering the premises.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Scheduled and confirmed appointments.
- Answered and directed incoming calls using multi-line telephone system.
- Updated and recorded customer or client information to maintain accounts.
Education
Bachelor of Arts - Liberal Arts And General Studies
Grand View University
Des Moines, IA05-2022
Associate of Arts -
McHenry County College
Crystal Lake, IL05-2019
Skills
- Technical Support
- Scheduling
- File Management
- Bookkeeping
- Data Entry
- Supply Management
- Greeting and Seating Clients
- Schedule Management
Affiliations
- College Volleyball player
Accomplishments
- 2013 AAU National Volleyball Champion
Timeline
Receptionist
Dazzles Salon And Spa
09.2014 - 07.2019
Bachelor of Arts - Liberal Arts And General Studies
Grand View University
Associate of Arts -
McHenry County College
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