Kyla Heaney
Santa Clarita,CA
Summary
Current college student looking to join the workforce to gain real-world experience and expand upon and gain valuable life skills. Ability to complete tasks on time in both individual and team settings. Dependable, reliable, ready, and prepared to learn and grow with your company.
Overview
5
5
years of professional experience
Work History
Guest Advocate
Target
Santa Clarita, CA
11.2023 - Current
- Performed cashier duties such as processing payments, returns, and exchanges accurately.
- Maintained up-to-date knowledge of store promotions and advertised items.
- Promoted high level of guest satisfaction through genuine, enthusiastic and friendly interactions.
Shift Leader
Hot Dog on a Stick
Santa Clarita, CA
09.2022 - Current
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
- Monitored employee performance to ensure compliance with company policies and procedures.
- Managed time to complete multiple tasks at once while maintaining quick relations with customers to provide a pleasant and quality service for customers
Crew Member
Little Caesars Pizza
Santa Clarita, CA, CA
02.2023 - 06.2023
- Kept restaurant lobby, front counter and restrooms neat and clean
- Communicated with customer to provide menu offering details and assist with decision-making.
- Prepared multiple orders at once for quick and positive service and guest experiences.
Yearbook Staff/Editor/Editor-in-Chief
Sword & Shield
08.2020 - 06.2023
- Assisted and managed staff with high-priority projects, constantly meeting strict deadlines in a busy work environment.
- Design layouts and cover of the yearbook, organizing layouts, gathering and taking photos, writing content and conducting student interviews for pages using Adobe InDesign and Adobe Photoshop while overseeing and editing staff members' work.
- Improved punctuality, meeting deadlines, and collaborative social skills.
- Worked closely with staff members to deliver project requirements, develop solutions and meet deadlines.
Skills
- Adaptability and Flexibility
- Teamwork and Collaboration
- Deadline Attainment
- Proofreading and Editing
- Critical Thinking
- Time Management
- Conflict Resolution Tactics
- Originality and Creativity
Timeline
Guest Advocate
Target
11.2023 - Current
Crew Member
Little Caesars Pizza
02.2023 - 06.2023
Shift Leader
Hot Dog on a Stick
09.2022 - Current
Yearbook Staff/Editor/Editor-in-Chief
Sword & Shield
08.2020 - 06.2023