Kyla Kirby
Euless,TX
Summary
Experienced hospitality professional with a strong track record in guest engagement, fast-paced service, and cash handling. Known for creating positive dining and bar experiences through clear communication, teamwork, and dependable support.
Overview
2008
2008
years of professional experience
Work History
Server
Outback Steakhouse
3510 W Airport Fwy Irving TX 75062
- Resolved guest concerns promptly, preserving positive dining experience and service standards.
- Prepared tables with proper settings, condiments, and cleanliness before guest seating.
- Processed payments, balanced checks, and handled cash and card transactions accurately.
- Maintained sanitation, stocked service stations, and organized dining areas to support efficient operations.
- Served food and beverages promptly with focused attention to customer needs.
Bartender
Cowboys Red River
2540 E Abram St Arlington TX 76010
- Crafted cocktails, beer, and wine to recipe standards while maintaining consistent presentation.
- Processed guest orders and payments accurately using POS systems.
- Verified age identification and followed responsible alcohol service guidelines.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.
- Managed inventory to prevent shortages, conducting weekly stock checks and placing timely orders.
- Developed loyal clientele by engaging in friendly conversations and providing exceptional service.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
Bartender Shift Manager
Conflict Of Interest
1184 Harry Hines Blvd Dallas TX 75234
- Supervised bartender shifts, maintaining service flow and timely drink delivery during peak periods.
- Trained staff on cocktail preparation, POS procedures, and guest service standards.
- Coordinated opening and closing duties, including cash handling, stock checks, and station readiness.
- Resolved guest concerns promptly, preserving service quality and team professionalism.
- Monitored alcohol service compliance, enforcing responsible serving and safety procedures.
- Managed inventory levels, restocking bar supplies to prevent service interruptions.
- Maintained accurate shift records, communicating issues and updates to management.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Established rapport with regular patrons through attentive service, fostering loyalty to the establishment.
- Improved customer satisfaction by delivering prompt and efficient service during busy shifts.
- Maintained consistent inventory records by conducting regular audits of liquor supplies, adjusting orders as necessary based on demand trends.
Server
Mac Steak and Seafood
5120 State Highway 121
01.2005 - 01.2008
- Presented menu items, described specials, and answered guest questions to support confident ordering.
- Recorded food and beverage orders accurately using point-of-sale system and communicated requests to kitchen staff.
- Delivered entrees, refilled drinks, and cleared tables to maintain smooth dining room flow.
- Coordinated with hosts, bartenders, and cooks to ensure timely service during busy shifts.
Bartender
Razzoo's Cajun Cafe
2504 Airport Fwy Bedford TX 76022
03.2002 - 02.2006
- Crafted cocktails, beer, and wine to recipe standards while maintaining consistent presentation.
- Processed guest orders and payments accurately using POS systems.
- Verified age identification and followed responsible alcohol service guidelines.
- Maintained clean, organized bar area through continuous sanitization and restocking.
- Recommended beverages and menu pairings to support positive guest experiences.
- Managed multiple drink orders efficiently during high-volume service periods.
- Monitored inventory levels and replenished glassware, mixers, and bar supplies.
- Supported team communication to keep bar operations smooth and timely.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for the incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Education
High School Diploma -
TCU
Fort Worth, TXSkills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
Timeline
Server
Mac Steak and Seafood
01.2005 - 01.2008
Bartender
Razzoo's Cajun Cafe
03.2002 - 02.2006
Server
Outback Steakhouse
Bartender
Cowboys Red River
Bartender Shift Manager
Conflict Of Interest
High School Diploma -
TCU