Desired Job Title
ServerTellerAssistant Venue ManagerWork Type
Full TimePart TimeSeasonal WorkGig WorkLocation Preference
On-SiteRemoteLocation: Kerrville, TXRaton, NMAsh, NCTrinidad, COComfort, TX
Open to relocation: Yes
Open To Work
Kyla Kothe
Kerrville,TX
Work Preference
Summary
Experienced hospitality professional adept at creating memorable guest experiences and maintaining well-organized operations. Strong skills in management and customer interaction, with a proven ability to adapt to changing needs as a reliable team player in high-energy environments.
Overview
1
1
Certification
2027
2027
years of professional experience
Work History
Teller
Woodforest National Bank
Magnolia, TX
09 2022 - 09 2023
- Managed high-volume transactions efficiently while maintaining attention to detail, ensuring accurate processing for customers.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
- Assisted customers with account inquiries, resolving issues promptly and professionally.
Assistant Venue Manager
The Springs Events Venue
Boerne, TX
07 2016 - 11 2017
- Resolved any operational challenges that arose during events by implementing effective problem-solving techniques quickly and efficiently.
- Coordinated with vendors for seamless delivery of services during events, resulting in positive feedback from guests.
- Maintained accurate records of all financial transactions, supporting timely invoicing and payment collections from clients.
- Implemented and enforced safety policies and procedures to manage risks and prevent accidents and mishaps.
- Supervised events from start to finish using effective crowd control methods.
- Developed and implemented marketing strategies to increase customer engagement and drive revenue.
- Increased overall event profitability by strategically upselling additional services such as catering packages or audio/visual equipment rentals.
Cashier Floor Supervisor
Hildas Tortillas
Fred, TX
09.2025 - Current
- Supervised daily cash handling operations, ensuring accuracy and compliance with company policies.
- Resolved customer inquiries and complaints effectively, fostering positive relationships and loyalty.
- Quickly and accurately counted drawers at start and end of each shift.
- Built positive relationships with customers to increase repeat business.
- Replenished checkout lines with printer paper and change throughout shifts to prevent any customer service delays.
- Monitored inventory to keep store stocked with necessary items and avoid running out of in-demand products.
- Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
Education
Piedra Vista Highschool
Farmington, NM11.2009
Skills
- Dining room management
- Sales expertise
- Classic cocktails
- Clear and effective communication
- Responsible alcohol service
- Inventory
- Highly reliable
- Engaging personality
- Liquor, beer and wine knowledge
- Hospitality service expertise
- Cash register operation
Certification
TABC and Food Handlers
Timeline
Cashier Floor Supervisor
Hildas Tortillas
09.2025 - Current
Piedra Vista Highschool
Teller
Woodforest National Bank
09 2022 - 09 2023
Assistant Venue Manager
The Springs Events Venue
07 2016 - 11 2017