Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kyla Matan

Dravosburg,PA

Summary

Friendly team player dedicated to making delicious specialty coffee and tea beverages and contributing to safe, welcoming cafe environment. Fast learner and adapter to new circumstances and challenges paired with in-depth knowledge of coffee-making equipment operations. Works well under pressure and in fast-paced settings.

Overview

3
3
years of professional experience

Work History

Barista

BeanThru
08.2022 - Current
  • Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Increased repeat business by providing exceptional customer service and building rapport with patrons.
  • Demonstrated expertise in various brewing techniques, ensuring consistent quality across all drinks served.
  • Assisted in inventory management to maintain adequate stock levels and reduce wastage.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Supported training efforts for new hires, sharing knowledge of coffee making techniques and customer service standards.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.

Team Member

Sheetz
05.2021 - 10.2021
  • Enhanced team efficiency by streamlining communication and implementing effective collaboration tools.
  • Boosted overall productivity by identifying areas for improvement and developing targeted strategies.
  • Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
  • Maintained strict adherence to company policies and procedures while sustaining high-quality work standards under pressure.
  • Collaborated cross-functionally in order to enhance overall team performance, leading to increased efficiency in project execution.

Education

Associate of Science - Physics

Community College of Allegheny County
Pittsburgh, PA
12.2024

High School Diploma -

Hampton High School
Allison Park, PA
06.2021

Skills

  • Espresso Machine Operation
  • Up-Selling
  • Conflict Mediation
  • Ordering Procedures
  • Latte Art
  • Cash Handling
  • Hospitality Service Expertise
  • Team Player
  • Excellent Memory
  • Graphic Design
  • Inventory Management

Timeline

Barista

BeanThru
08.2022 - Current

Team Member

Sheetz
05.2021 - 10.2021

Associate of Science - Physics

Community College of Allegheny County

High School Diploma -

Hampton High School

Similar Profiles

CREATE PROFILE
Kyla Matan