Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

KYLA PARCHMAN

LAS VEGAS,Nevada

Summary

Well-organized professional equipped with varied experiences in administrative roles. Driven to increase overall efficiency while maintaining filing systems and screening and answering numerous phone lines daily. Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Receptionist

Northwest Career College
05.2023 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Responded to inquiries from callers seeking information.
  • Resolved customer problems and complaints.

Supervisor

McDonald's
01.2022 - 04.2023
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Monitored workflow to improve employee time management and increase productivity.
  • Evaluated employee performance and coached and trained to improve weak areas.

Head Cashier

Firehouse Subs
01.2021 - 12.2021
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Processed both cash and card purchases and returns.

Education

Certification - Medical Assisting

Northwest Career College
Las Vegas, NV
11.2023

Certification - Phlebotomy

Northwest Career College
Las Vegas, NV
10.2023

Skills

  • Technical Support
  • Office Management
  • Data Entry
  • File Management
  • Scheduling
  • Documentation and Reporting
  • Telephone Skills
  • Staff Management
  • Inventory Control

Certification

  • Licensed Lab Assistant - Oct 2023 - Oct 2025
  • First Aid/CPR Certified
  • PT - Phlebotomy Technician
  • CCMA - Certified Clinical Medical Assistant

Languages

English
Native or Bilingual
Spanish
Professional Working

Timeline

Receptionist

Northwest Career College
05.2023 - Current

Supervisor

McDonald's
01.2022 - 04.2023

Head Cashier

Firehouse Subs
01.2021 - 12.2021

Certification - Medical Assisting

Northwest Career College

Certification - Phlebotomy

Northwest Career College

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KYLA PARCHMAN