Summary
Overview
Work History
Education
Skills
Timeline
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Kyla Phillips

Phenix City,AL

Summary

Dynamic food service professional with a strong work ethic and exceptional multitasking abilities, honed at 13th Street BBQ. Proven track record in enhancing customer satisfaction through personalized service and effective communication. Adept at maintaining cleanliness and safety standards while fostering a positive team environment. Quick learner with a flexible schedule ready to contribute.

Overview

3
3
years of professional experience

Work History

Food Service Worker

13th Street BBQ
Phenix City, AL
09.2022 - Current
  • Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Maintained safety standards by properly handling food and adhering to sanitation guidelines.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Promoted a positive work environment through effective communication with colleagues and supervisors.
  • Enhanced customer satisfaction by maintaining a clean and organized dining area.

Collaborated with kitchen staff to ensure timely and accurate order fulfillment.

  • Developed rapport with customers, fostering loyalty, repeat business, and positive word-of-mouth referrals.
  • Enhanced customer loyalty, remembering regulars' names and orders.
  • Enhanced team efficiency with streamlined food preparation processes.

Server

Waffle House
07.2022 - 12.2022
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.

Education

Graduate Certificate - Medical Assistant

Miller Motte Collage
Columbus, GA

High School Diploma - High School

Central High School
Phenix City, AL
05.2022

Skills

  • Quick learner
  • Positive attitude
  • Multitasking
  • Customer service
  • Strong work ethic
  • Attention to detail
  • Strong communication skills
  • Positive attitude and energy
  • Team oriented
  • Flexible schedule
  • Working quickly
  • Heavy lifting capacity
  • Professional appearance maintenance

Timeline

Food Service Worker

13th Street BBQ
09.2022 - Current

Server

Waffle House
07.2022 - 12.2022

Graduate Certificate - Medical Assistant

Miller Motte Collage

High School Diploma - High School

Central High School