Kyla Taggart
Pine Bluff,AR
Summary
Dynamic professional with extensive experience at Lowes Distribution Center, excelling in customer service and employee training. Proven ability to enhance productivity and foster positive customer relations. Skilled in cash handling and time management, consistently delivering exceptional results while maintaining a safe and organized work environment. Adaptable leader committed to team success.
Overview
4
4
years of professional experience
Work History
Head Cashier
Lowes Distribution Center
02.2023 - 03.2025
- Maintained a clean and organized work area, contributing to a pleasant shopping environment for customers.
- Mentored new cashiers, providing comprehensive training that resulted in increased productivity.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled escalated customer concerns with professionalism and empathy, working diligently toward satisfactory resolutions.
- Educated employees on register use, merchandising, and customer service.
- Provided exceptional customer service by promptly resolving issues and fostering positive relationships with patrons.
- Assisted customers by answering questions and fulfilling requests.
- Evaluated presentation of checkout lanes and kept team members on top of cleaning tasks when necessary.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Ensured accuracy in cash handling, minimizing discrepancies and maintaining balanced registers.
- Worked closely with team members from other departments to resolve complex customer issues or facilitate seamless transactions.
- Led cashiers and associates in providing thoughtful customer service.
- Taught employees fundamentals of register use, merchandise scanning and customer service.
- Coordinated breaks for fellow cashiers, ensuring continuous coverage during busy periods without compromising productivity.
Material Handler
Lennox International
Stuttgart, AR
07.2021 - 02.2023
- Transported inventory items to appropriate locations.
- Packed items into appropriate containers for shipment.
- Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Collaborated with team members to ensure timely completion of tasks and high-quality work standards.
- Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
- Used hand-held scanners and physical logs to accurately track item movements.
- Increased productivity, utilizing forklifts and other material handling equipment effectively.
- Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered, or distributed.
- Prevented product damage by carefully loading and unloading materials using appropriate equipment.
- Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first.
- Facilitated smooth operations, coordinating with various departments to fulfill material requests promptly.
- Conducted routine maintenance checks on material handling equipment to ensure optimal functioning throughout daily operations.
Education
Diplomas -
Pine Bluff High School
Pine Bluff05.2020
Skills
- Customer service
- Positive attitude
- Time management strength
- Store opening/closing procedures
- Cash handling
- Multi-tasking skill
- Employee training
- Adaptability and dependability
- Customer service management
- Stock replenishment
- Punctuality
- Team leadership
- Policy enforcement
- Verbal/written communication
- Training and coaching
- Workplace safety
- Refunds and exchanges
- Flexible schedule
- Customer relations
- Opening and closing procedures
Timeline
Head Cashier
Lowes Distribution Center
02.2023 - 03.2025
Material Handler
Lennox International
07.2021 - 02.2023
Diplomas -
Pine Bluff High School