Kyla Tanyan
Summary
Dedicated Slot Attendant experienced in slot machine operations and guest engagement. Delivered outstanding guest experiences through effective problem solving and conflict resolution while maintaining a clean gaming area. Enhanced guest satisfaction and loyalty through efficient cash handling, jackpot validation, and gameplay assistance.
Overview
4
4
years of professional experience
Work History
Slot Attendant
Bok Homa Casino
Heidelberg
04.2022 - Current
- Provided exceptional customer service to enhance guest satisfaction and enjoyment.
- Assisted guests with slot machine operations and gameplay inquiries.
- Greeted customers and provided them with information about the gaming machines.
- Collected money from players and paid out winnings.
- Checked the validity of jackpots won by players and distributed prizes accordingly.
- Monitored machines for malfunctions and reported issues to maintenance staff.
- Maintained cleanliness and organization in the gaming area for optimal guest experience.
Education
Great Teachers Academy, Through Choctaw Virtual Learning Ce
Philadelphia, MSSkills
- Slot operations
- Jackpot validation
- Gameplay support
- Cash handling
- Accurate money handling
- Gaming area management
- Guest interaction
- Multitasking efficiency
- Problem solving
- Conflict resolution
- Team collaboration
- Quick learner
Timeline
Slot Attendant
Bok Homa Casino
04.2022 - Current
Great Teachers Academy, Through Choctaw Virtual Learning Ce